-
Posts
24,861 -
Joined
-
Last visited
-
Days Won
885
Everything posted by Krydos
-
[Solved] Website Error WHEN TRY TO sign up new account
Krydos replied to Gary987889's topic in Escalated Requests
Actually, there were a few minutes last night around the time that this was posted where Cody got blocked in Brody's firewall which would have given that error. It was fixed within 5 minutes though. -
[Solved] Website Error WHEN TRY TO sign up new account
Krydos replied to Gary987889's topic in Escalated Requests
What page did you get that error on? Selecting the plan Submitting an email address Clicking the validation link Submitting a username Submitting a password Submitting a domain Accepting the terms Logging in for the first time Something else? -
Awesome. Glad you got it working.
-
All of your email addresses now have a 20 per hour limit, but the 50 per day that Kairion is talking about is for the account as a whole. If you want to raise that limit we would need the additional information.
-
[Solved] VPS36 would like a fresh operating system
Krydos replied to eotsr's topic in Escalated Requests
Thanks for the donation. ? -
The most common cause of 500 errors after transferring to Plesk is having Options in your .htaccess. You can try renaming your .htaccess file temporarily to see if the 500 error goes away. If the Options lines are the problem you can comment them out. We plan on enabling full support for Options in .htaccess eventually. You can also go to Login > Continue to Plesk > Websites & Domains > drroshan.ayur.heliohost.org > Logs. There it will list the exact reason for the 500 error. Let us know if you need further assistance.
-
[Solved] VPS36 would like a fresh operating system
Krydos replied to eotsr's topic in Escalated Requests
Your VPS has been rebuilt. Let us know if you need help with anything else. -
A password reset link has been emailed to you. Let us know if you need help with anything else.
-
It looks like you're using Laravel so I googled the error and came up with this https://stackoverflow.com/a/28893877/2336864 Hopefully that helps you get a more useful error message if nothing else.
-
Added.
-
https://webmail.tomauritius.com/ https://webmail.ekholiday.com/ https://webmail.gorodrigues.com/ And babooa.com has been removed. What I did was mostly just fixing old broken cPanel DNS records, and then reissuing SSL certificates once the DNS was correct. Let us know if you need help with anything else.
-
I wanted to mention that our VPS creation system will now allow port 22 by default because this tends to happen pretty frequently.
-
Yup, the firewall is active, and port 22 is blocked so you can't SSH in anymore. I ran the command ufw add 22/tcp And SSH is working again. Let us know if you need help with anything else.
-
We're planning on adding a Python section to the dashboard where you can see currently installed modules and request more, but for now here's the list for Python 3.10 on Johnny. Also if you try to load a module that's not installed you will get a 500 error and you can check your error log and it will say which module isn't installed. aiohttp==3.8.3 aiosignal==1.3.1 appdirs==1.4.4 asgiref==3.6.0 async-timeout==4.0.2 attrs==22.2.0 beautifulsoup4==4.11.2 certifi==2022.12.7 charset-normalizer==2.1.1 click==8.1.3 clikit==0.6.2 cmdstanpy==1.1.0 commonmark==0.9.1 contourpy==1.0.7 convertdate==2.4.0 crashtest==0.3.1 cryptocmd==0.6.1 cycler==0.11.0 Deprecated==1.2.13 discord==2.1.0 discord.py==2.1.0 Django==4.1.5 django-bootstrap-modal-forms==2.2.0 django-nested-admin==4.0.2 ephem==4.1.4 Flask==2.2.2 Flask-Limiter==3.1.0 fonttools==4.38.0 frozenlist==1.3.3 gunicorn==20.1.0 hijri-converter==2.2.4 holidays==0.19 httpstan==4.9.1 idna==3.4 itsdangerous==2.1.2 Jinja2==3.1.2 joblib==1.2.0 kiwisolver==1.4.4 korean-lunar-calendar==0.3.1 limits==3.2.0 LunarCalendar==0.0.9 lxml==4.9.2 MarkupSafe==2.1.1 marshmallow==3.19.0 matplotlib==3.6.3 multidict==6.0.4 numpy==1.24.2 ordered-set==4.1.0 packaging==23.0 pandas==1.1.4 pastel==0.2.1 paytmchecksum==1.7.0 Pillow==9.4.0 plotly==5.13.0 prophet==1.1.2 psycopg2-binary==2.9.5 pycryptodome==3.16.0 Pygments==2.14.0 pylev==1.4.0 PyMeeus==0.5.12 pyparsing==3.0.9 pysimdjson==5.0.2 pystan==3.6.0 python-dateutil==2.8.2 python-dotenv==0.21.0 python-monkey-business==1.0.0 pytz==2018.5 requests==2.28.2 rich==12.6.0 scikit-learn==1.2.1 scipy==1.10.0 six==1.16.0 soupsieve==2.3.2.post1 sqlparse==0.4.3 tablib==3.3.0 tenacity==8.2.1 threadpoolctl==3.1.0 tqdm==4.64.1 typing_extensions==4.4.0 tzdata==2022.7 urllib3==1.26.14 webargs==8.2.0 Werkzeug==2.2.2 whitenoise==6.3.0 wrapt==1.14.1 yarl==1.8.2
-
All of the users who are still on the cPanel version of Tommy have now received their invites to move to Plesk as of last Tuesday the 7th. We will finally be shutting down Tommy cPanel on Thursday the 16th. If you haven't moved your account off cPanel by then your account will be backed up and your website will be taken offline. Also Thursday the 16th is when we will turn inactivity monitoring back on for Tommy Plesk so make sure you get logged in before then. Let us know if you haven't received your invite yet, or if you have any questions.
-
Installed.
-
Closing due to inactivity.
-
Added. In order to host your domain with us you must do one of the following two options. Use our nameservers which are ns1.heliohost.org and ns2.heliohost.org Use any external DNS, Cloudflare is a popular free choice, and create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002
-
Installed.
-
We don't use cPanel anymore, but does WP Toolkit on Plesk work for you now?
-
Thanks for reporting it. Does it work for you now?
-
-
It looks like that config.php file is missing. You'll need to restore it from your most recent backup. To stop the emails in the meantime you can stop your cron job.