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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. There you go https://krydos.heliohost.org/cgi-bin/modules36.py
  2. That's a good idea. We'll keep that in mind as we continue growing and buying more servers. In the meantime you can use a free cloudflare account to serve static content while the server is slow and cloudflare also helps reduce server load as well as speeds up response times to most everyone worldwide.
  3. You're on Tommy which offers instant domain activations. What this means is apache has to restart. A lot. You're on a server with thousands of other people and each time someone adds or changes a domain apache restarts, and each time apache restarts there is a lag of a few seconds where pages won't load for a bit. This is one of our main features of the server. We could reduce the restarts like Johnny or Ricky, but then domains would take hours or days to start working. We keep a close eye on the response time of Tommy though as he's our flagship server. For the last 4 hours his median response time has been .010 seconds, and his mean response time has been .143 seconds. We think that's an acceptable balance. If you want a server that only restarts apache for you and you alone you need to be the only person on the server. Check out https://www.heliohost.org/partners/vps for that service.
  4. You were blocked for logging in to cpanel with the wrong username and/or password too many times. You can prevent this from happening by logging in at https://www.heliohost.org/login/ Unblocked.
  5. There you go https://krydos.heliohost.org/cgi-bin/modules36.py
  6. If there is a .war file that gives an error keep it uploaded in your home directory, let us know, and we can try manually deploying it. If I manually deploy it I might be able to get some useful error messages for you. We aren't able to provide error message access because the log files contain information for the whole server and there might be private information in there from another user, and disclosing that information would violate our privacy policy.
  7. You picked the Ricky server which is our only server that doesn't support asp.net. If you want to be able to run asp.net 3.5 or lower you can move to Johnny. If you want to be able to run up to asp.net 4.6 you'll need to be on Tommy.
  8. You got suspended for running a Facebook spam bot. Sending spam is against our TOS.
  9. The timeout message happens once you're already blocked, so the failed logins happened before the timeout message.
  10. From https://www.helionet.org/index/topic/29658-servlet-deploy/ quote: Please be aware that this system is still in testing and for now the deployment may take several hours to complete, but once the system is more fully tested we expect the deployment time to decrease considerably. We've had people wait up to 24 hours for the deployment conditions to be met. It looks like your last deployment took about 6 hours so that's well within the expected range. It also seems to have succeeded and can be located at http://greifswalder-bachwoche.heliohost.org/gwbw_new/ Going to that url looks like it's working and I don't see any error messages either.
  11. It says failed SFTP logins. Unblocked.
  12. The fastest way to upload files is to upload an archived tarball of the directory structure and files, and then extract it on the server. The slowness of FTP/SFTP/WebDAV/etc. is probably because of the number of files not the transfer rates. I just tested the upload/download speed of Tommy and he's right around 100 Mbit/s both directions. Is your home internet connection upload speed higher than that? Do you consider 100 Mbit/s slow? Also, a lot of developer tools like Visual Studio Code, Dreamweaver etc. that I've seen support differential file transfer anyways over regular (S)FTP. I would use rsync though if it were available, but as hard as FTP is for most people to figure out I doubt many would use it. I'm actually a little surprised that cpanel doesn't support it now that I think about it.
  13. Your account was archived because you haven't logged in for three months. You can prevent your account from becoming archived again by logging in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Done. You should now be able to log in again at the above link, and your website should start working again within 12 hours.
  14. Unblocked. Make sure you have the right username and password entered in to dreamweaver.
  15. You might also want to check your spam folder and whitelist our emails. We sent you a warning email a couple days prior to the inactivity, and we sent a second email right when your account was deactivated. If you had received either of these notifications you could have prevented this downtime on your site. Both emails contain instructions on how to prevent inactivity, and reactivate an account once it's inactive.
  16. This happens sometimes on Johnny because he is an experimental server. That means he experiences high load more often than a production server would. When the load is high delicate processes like creating an addon domain can fail. If you need a more reliable server with better uptime so new domains get added without errors and start working instantly instead of within 12 hours we recommend moving your account to Tommy. To fix your addon domain create the subdomain eves-apple.tornrawk.heliohost.org. Once you do that your eves-apple.ga domain should show up on the addon domains page. Once it shows up it can take up to 12 hours to start working. Let us know if you need help with any of this.
  17. That makes sense about needing an infinite loop type script instead of a script that runs every 5 minutes. Perhaps this post with help you? https://www.helionet.org/index/topic/29129-python-script-behavior/?p=132451
  18. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
  19. What are you going to do to fix it?
  20. There is no account with that username. There is no longer any server by that name. We now have Johnny, Ricky, and Tommy available for user accounts. The first step towards hosting that domain is to set your NS records to ns1.heliohost.org and ns2.heliohost.org on your domain registrar's website. Digging a little deeper it looks like you created your account keckge 2016-05-16, and then we decommissioned Stevie in December 2016. Your backup is still available at https://www.heliohost.org/backup/ Once you've downloaded your backup we recommend creating a new account at https://www.heliohost.org/signup/ Since you picked Stevie last time we recommend Tommy as it's a similar production style server with maximum uptime. Let us know if you need help with anything, and welcome back.
  21. Apcu is a php module used for caching opcode. http://php.net/manual/en/intro.apcu.php This means that it can help your site run faster. That isn't actually an error. It's a warning which means it isn't critical and it isn't actually causing any issues. It's just warning you that the apcu module was already loaded once in your code, and then your code tried to load it again. Maybe you have the same line duplicated in two places. The warning just lets you know about it so you can fix it if you want to.
  22. Unblocked.
  23. I would say if you have a well-written site that closes the mysql connections immediately after the query completes you could have 100 simultaneous users at least without seeing that error. If the server load is higher that number will decrease, and if your code is poorly written you may only be able to have 1 or 2 users and you will see that error. It depends on a lot of things.
  24. As this is the fourth time you've been suspended for high load, I would like to know what steps exactly you have taken to reduce your load so far?
  25. Not currently. We have plans in the works on how users would be able to increase their storage though. We'll make a news post when it's possible. We hope to get it released soon.
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