Krydos

You can delete your own hosting account at http://www.heliohost.org/classic/support/scripts/delete Would you like your forum account deleted as well?

I already set up ssl for you https://www.sslshopper.com/ssl-checker.html#hostname=daskunk.heliohost.org

The .auth directory is not needed for ssl. The system will create a file in /home/daskunk/public_html/.well-known/pki-validation/ when it is creating or renewing your certificates. I have uploaded the full backup of your Johnny account to /home/daskunk/cpmove-daskunk.tar.gz You can download that archive to your home computer and extract whatever files or settings you need from there. Once again I'm sorry the transfer process wasn't smoother. Normally all of this is done fully automatically, but like I said Johnny managed to botch the job somehow so I had to do most of the transfer manually.

Awesome! Welcome to the community. Let's start with postgis. I just installed it on Tommy, and it appears to be working. The create extension command requires superuser permissions which we can't grant to regular users, but if you let me know your database name that you want it on I can add it for you.

Try these settings: Host: ricky.heliohost.org Port: 1312 Protocol: SFTP Logon type: Normal User: daskunk Password: <same as cpanel>

The only way to change the userid is to delete the account and recreate it. Was it not daskunk before? Johnny did have some issues transferring your account over. First time that's happened actually, and the file permissions got messed up. I manually changed everything recursively to 644 owned by daskunk, but directories are actually supposed to be 755. I was more focused on getting your website back online and ssl installed.

Alright, now your domain is secure too. https://daskunk.heliohost.org/ This certificate will automatically update itself when it gets close to expiring so you shouldn't have to worry about ssl at all anymore. Enjoy.

Does it look better now?

Ok, your site is back online, but on Ricky now. If you see a 404 error or a Johnny queued page don't forget to clear your browser cache and flush your os dns records. Next step SSL.

See https://www.helionet.org/index/topic/30848-account-archived/?p=139049

Yeah, you only have one database and it's 11 MB not 2807 MB. Not sure why it would say that. Is there any effect in cpanel due to this bug or is it just graphical? Can you still upload files and/or update your database?

Ok, your account is on Ricky now. You will need to reset your password at https://www.heliohost.org/reset/ before you'll be able to log in though. Your website should be back online shortly. Next I will get SSL working for you.

Your account is active and functioning for me. If your domain is showing the inactive or suspended page please clear your browser cache. When your account gets a couple days from expiring you should receive an email fron no-reply@heliohost.org explaining what to do to prevent your account from being suspended for inactivity. If you fail to react to that email you will receive one more email at the exact moment that your website is taken offline. We recommend logging in at https://www.heliohost.org/login/ to make sure your logins count. Some try to log in with a url that looks like tommy.heliohost.org/.../index.html and that won't work. The reason it doesn't work is because the link ends with .html and we can't update the database from a static .html file. Sorry for the inconvenience.

See https://www.helionet.org/index/topic/30856-hh-66800-ssl-issue-30833/

The username for that domain is anggaa. Please be aware that it is against our ToS for users to have more than one account. You can delete any accounts in excess of one by going to http://www.heliohost.org/classic/support/scripts/delete

Done. You should now be able to log in and your website should start working within 12 hours.

Your account was archived because you haven't logged in since August. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Sorry for the delayed response. Our email system got backed up yesterday. Ricky doesn't have java, asp.net, or ruby on rails. Ricky does have perl, php, postgresql, etc. though. Also as a bonus Ricky allows you to choose between php 5.4, 5.5, 5.6, 7.0, 7.1, or 7.2 where Johnny only has php 5.6. I'll begin moving your account to Ricky now.

The error isn't yours. The code that deploys .war files needed to be edited slightly due to the tomcat version upgrade. All that needed to be done is to add a single character. Here you go http://harshacommunications.com/Harsha_Communications/

Your account was archived because you haven't logged in since August. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Done. You should now be able to log in and your website should start working within 12 hours.

All three of those functions can be used by malicious users for nefarious purposes so they are disabled for the security of the server. If they are required for your software to operate as you want we recommend getting a vps https://www.heliohost.org/partners/vps as you'll be the only user on the server so you won't need to worry about internal abuse. The more affordable (or free in our case) shared servers will have those functions disabled as well, and if they don't they will soon regret it I suppose. If you do decide to move to a vps we would greatly appreciate you using our link as we'll get a share of the profit.

That .war file could not be deployed because java is not enabled on your account. To request java and then check the status of your request go to the java button in your cPanel. Please be aware that since you picked the Johnny server the wait to receive java access is quite long due to high demand. The wait to receive java on Tommy is generally just a few hours. If you're in a hurry we recommend moving your account to Tommy. If you want to save yourself some work an admin can move your account for you if you're a donor. Just let us know the transaction ID.

That error is because mysql was restarting not that there were too many connections. Mysql has to restart occasionally on all of our servers, but since the load is so high on Johnny it can take a minute or so. When it takes more than 30 seconds people tend to notice it. The only thing that can be done to "fix" it is have less users on that server, but people get frustrated when they can't create an account because all of the servers are full for the day so we let Johnny get overloaded on purpose so people can just create an account. If you want a server with higher uptime (and less of these types of errors) we highly recommend Tommy.

Yeah, I've been fiddling with this ssl on your account all day and it just doesn't want to work. Johnny is too overloaded to do ssl well. Ricky and Tommy actually have something called autossl where they install an ssl certificate on all of your domains for you, and then even update it when it gets close to expiring. So that said, my recommendations are: 1) Forget about https and just use http for your site on Johnny. 2) You can delete your Johnny account and move to Ricky. 3) You can delete your Johnny account and move to Tommy (but you'll have to wait nearly 24 hours to create the new account since he's full for the day already.) 4) I can move your account to Ricky for free. 5) I can move your account to Tommy for a donation even though the server is full for the day. Option 4 is probably best unless you're interested in donating and being on our best, fastest, and highest uptime server.

You were blocked for trying to log in to cpanel with the wrong username and/or password. Make sure you're logging in at https://www.heliohost.org/login/ Unblocked.