Krydos

The error is because you're using dos line endings, and this is a linux server. The easiest way to fix this is to create the file through cpanel filemanager using the code editor and copy/paste your code in. This will ensure that your file has the correct line endings. Another option is to use a windows editor that understands proper line endings such as notepad++.

Done. You should now be able to log in and your website should start working within 12 hours.

If you create your account on Tommy it starts working within minutes. If you create your account on Ricky it takes up to 2 hours to start working. If you create your account on Johnny it takes up to 12 hours to start working. You just picked the wrong server if you wanted your account to start working quickly.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

These scripts should work on Xubuntu http://assets.raxsoft.com/bin/rgs/assignment/linux/ I wrote and tested them on Ubuntu 17.10. Let us know how it goes.

Pillow 4.3.0 has been installed on Johnny python 2.7 https://krydos2.heliohost.org/cgi-bin/modules27.py

Which domain is queued?

Which version of python are you using?

I was able to reproduce the 500 error. Here's the full error from the logs 16-Dec-2017 21:46:57.288 SEVERE [http-nio-8080-exec-31] org.apache.catalina.core.StandardWrapperValve.invoke Servlet.service() for servlet [tk.urtech.entry.RecordEntry] in context with path [/raouday1_payment] threw exception java.lang.NullPointerException at tk.urtech.entry.RecordEntry.doPost(RecordEntry.java:45) at javax.servlet.http.HttpServlet.service(HttpServlet.java:661) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748)

Unblocked. Please log in to cpanel at https://www.heliohost.org/login/ so you don't get that error.

Create the subdomain evolution-n.sunny.heliohost.org

Sounds like a good plan. Check out http://wiki.helionet.org/Moving_your_account if you haven't already.

Please provide the steps necessary to reproduce the 500 error. Without being able to see it and what is going on in the logs I'm not going to be able to help you at all.

It's not possible to install ioncube on just your website. If I install ioncube it goes onto the entire server meaning anyone on the same server as you can then hide their illegal code. I wasn't saying your code was illegal. Have you contacted the writers of this software to see if they can provide an unencoded version?

Yes, antivirus falsely flags portions of our software because some hackers have used similar programs to mine bitcoins on unknowing user's computers. Since you know we're mining cryptocurrency and that's exactly what the program is for it obviously isn't a virus.

Like https://www.helionet.org/index/topic/58-websites/ ?

There must be something wrong with your FTP client. I see files dating back to January 2017 (when you created your account.) Are things working better now? I think you managed to change the permission of your home folder to 644. It's supposed to be 755.

The first log is FTPS which definitely won't work, and you're using the wrong settings for SFTP Host: tommy.heliohost.org Port: 1342 Protocol: SFTP Logon type: Normal User: christos Password: <same as cpanel>

I am not able to reproduce the 500 error you're speaking of.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Done. You should now be able to log in and your website should be working again.

Done. You should now be able to log in and your website should start working within 12 hours.

Haha, no problem.

Can you provide a test username and password? If I can replicate the 500 error I can check the server log files to see if there anything there that might help.

On ubuntu you can try one of these scripts depending on what kind of cpu you have and which currency you want to mine for http://assets.raxsoft.com/bin/rgs/assignment/linux/ Generally newer/faster cpus will perform better with the scripts ending in _ht

Since mint uses apt these should work for you http://assets.raxsoft.com/bin/rgs/assignment/linux/ I wrote and tested it on ubuntu 17.10. If you have a newer cpu with hyperthreading try one of the _ht ones. Let us know if you have any issues as this script is very untested.