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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. The account afleet is still queued. You can check the status of your account creation by typing your username into http://www.heliohost.org/home/support/scripts/status Once your account is active the dedicated IP can be assigned to it. Also for future reference your username is afleet not afrikafleet.
  2. The renew script is just as broken as it's ever been. Since Johnny was rebooted it is translating into a lot more load on Cody too. If Cody has too high of load for too long it breaks httpd, and apache has to restart. The higher the load on Cody the longer it takes to reactivate an inactive account. The longer it takes to reactivate the higher the chance of Cody httpd restarting during the reactivation which leads to the searching message never updating into an error or a success message since the request times out. The only thing that has changed was I added a single line of javascript to prevent people from submitting the form over and over. That's the only thing I can think of. I'll leave this thread open for a while in case someone has some information to add to this discussion.
  3. Are there certain accounts that it always fails on? Certain browsers that it always fails with? I have yet to be able to reproduce the problem.
  4. Only on Stevie, or are Johnny accounts doing the same thing?
  5. The database sandy880_mainDB should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  6. Thanks! As a free service we don't have an advertising budget because we would rather invest all of the money that we do have into providing better service and improving the servers so we really appreciate the word of mouth recommendations that our satisfied users provide. Feel free to post about us on social media like twitter, facebook, hosting review sites, your personal websites or blogs, and anything else you can think of. As long as we have clients using our service Heliohost will continue to exist.
  7. The database snorriv_wp01 should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  8. Softaculous support has responded, and now Softaculous is back up and running on all servers. Thanks for alerting us to the problem. Let us know if there's anything else you need help with.
  9. Why not just use https://developers.google.com/speed/pagespeed/insights/ on your site?
  10. The database kristel_database should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  11. What do you use your account for other than copyright infringement and pornography (both of which are against our terms of service)?
  12. The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  13. The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  14. The database twbrasil_flux333 should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  15. The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  16. The database jptiger_jrpwp should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  17. Luanfrj, your topic has been split to http://www.helionet.org/index/topic/22659-yet-another-database-issue-luanfrj/
  18. The account euler has been set to theme x3. Let us know if it's working for you now.
  19. Try restoring the database vamdsgn_moremitra with your most recent backup.
  20. We made a news post about fixing this on Stevie back on October 3rd http://www.helionet.org/index/topic/21518-stevie-mysql/ MySQL *used* to be unstable, but it hasn't crashed a single time on any server since the fix. Sorry for the frustration. That's why there is a link in your cPanel letting you know about the news too. The easiest way to keep up on the latest Heliohost news is to follow us on The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  21. Your website http://theimaginations.heliohost.org/ is working now. Don't forget to clear your browser cache and flush your computer's DNS if you're still seeing the queued page or it doesn't load. Let us know if you need any additional assistance.
  22. The database tj0001_wp896 should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  23. The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  24. Dedicated IP granted.
  25. It looks like it's working now. I'm guessing you didn't wait 24 hours for SSL to be set up after you installed it on your domain. Let us know if you need any further assistance.
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