You account is located on Stevie which is currently down http://www.helionet.org/index/topic/26726-stevie-didnt-boot/ so you won't be able to log in until the server is back online.
That means you have a Stevie account using the same email address that you made the donation with. The system assumes you're trying to validate the existing account, and then fails because Stevie is offline. We can either change the email address on your Stevie account, or resend the invitation to another email address. How would you like to proceed?
The account creation failed since your domain had not been removed yet. I requeued the account and it looks like it worked this time. Are you able to log in?
Try installing it through cpanel
https://johnny.heliohost.org:2083/frontend/paper_lantern/module_installers/search.html?lang=perl&searchtype=1&searchterm=dbd%3A%3Amysql&itemsperpage=32768
Let us know if you still need help.
If you would like to use luisloureiro.heliohost.org I have made it available. If you would like to use the same username we'd have to rename this forum account, or you can just use a different username.
Just create a new account https://heliohost.org/signup/ and restore your backup.
A donation of any amount will get you a Tommy invite. We appreciate anything you can spare. Just go to https://www.paypal.me/HelioHost and you can use an existing paypal account or type in a credit card in paypal. Keep in mind whatever email address you send us the money from is the address that will receive the Tommy invite.
You can see they went green for a couple minutes on http://heliohost.grd.net.pl/monitor/archive/?2016-12-09 at 00:00 UTC which is currently 16:00 Pacific time.
Sure. Just let us know once you create your Tommy account and we can change the email for you.
You can now use that domain on your Tommy account.
No one has access to anything on Stevie currently. You'll just have to use your most recent backup until we can find a way to get Stevie working again.