Krydos

Just use your most recent backup that you have, wait for Stevie to be fixed, or recreate your content from scratch.

The username chaosco, the domains chaoscorps.heliohost.org, chaoscorps.ga, sebsdesigns.ga, and that email address are available to create a new account.

If you post the paypal transaction id, or the email address that you made the donation from I can resend the invite or send it to another email address.

The username space4u2 is now available to create a new account.

Have you searched on the ORS website, forums, or asked them for support?

Here's the error your account creation resulted in (XID tzwxuu) A DNS entry for “teetwist.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. I deleted teetwist.com from Stevie, and requeued your account. Are you able to log in now?

The username sroberts, the domain thrushings.heliohost.org, and your contact email address are now available to create a new account.

People have gotten a Tommy invitation for a donation as small as $1 or as much as $100. We appreciate any amount that you can spare, and everything donated to us goes 100% into maintaining our service, improving our service, upgrading our servers, and purchasing new servers. Yes, paypal is the only way we can currently accept donations. We have been looking into paypal alternatives for people who live in countries where paypal doesn't operate. The username interimq, the domain la2revive.ru, and your email address are now available to create a new account. Let us know if you have any other questions or need help with anything else.

What domain are you trying to add? You can delete both of those CNAME records in your screenshot by the way.

The username mistflwy, the domain mistfloway.heliohost.org, and your contact email address are now available to create a new account.

Your account is located on Stevie which is currently offline. http://www.helionet.org/index/topic/26726-stevie-didnt-boot/

Try the password reset here too https://tommy.heliohost.org:2083/

I recommend creating an account on Johnny or Tommy and restoring your most recent backup until Stevie is fixed.

Have you tried resetting your password?

If you want to move to Tommy you can create an account as soon as you click the link in the invitation. You don't have to wait for midnight UTC and hope you're fast enough. We limit the account creations on Johnny because we don't want him to get overloaded. You can also just wait for Stevie to get fixed. It's your choice.

https://tommy.heliohost.org:2083/frontend/paper_lantern/multiphp_manager/index.html

Stevie used PHP 5.3. On Tommy you can pick between PHP 5.4, 5.5, 5.6, 7.0, and 7.1. I believe 5.6 is the default. Maybe try changing it to 5.4 to be closer to the 5.3 that your scripts used to run on? Also if you post links to the exact script(s) that are causing problems I can take a look.

We have no reason to believe that the data has been corrupted or lost. Stevie just won't boot up. That is the worst case scenario where an admin will be able to visit the datacenter and physically work on Stevie. We have a few options that we can try remotely that might end up working too. We will not delete anyone's information. If Stevie ends up needing to be rebuilt from the ground up like Johnny was we will try to backup as much information as we can, like we did on Johnny, before we wipe the server and start over. We don't have infinite storage space, but we'll do the best we can. Keep an eye on our news posts to make sure you get your backup as soon as they are available.

Tommy is still in beta testing, and what that means to the users who create accounts on him is that there may be bugs. A rather severe bug popped up a few days ago and managed to delete a few accounts before I could stop it. I resent Tommy invitations to the two users who were affected. Did you receive a new invite?

They're not lost, but as long as we can't get Stevie to boot up they are inaccessible. We have no reason to believe that any of the data on Stevie's hard drives is lost.

Those domains should now be available to add to your new account.

That username and domain is now available for you to create your new account.

Your account was located on Johnny. On September 14th Johnny began crashing http://www.helionet.org/index/topic/25748-johnny-usr/ and on September 20th Johnny was too broken to run anything more than FTP http://www.helionet.org/index/topic/25786-johnny-backups/ We gave Johnny users 72 days to retrieve their backups via FTP, and then as the news post states "will be decommissioning him and rebuilding him from the ground up" which began on November 30th http://heliohost.grd.net.pl/monitor/archive/?2016-11-30 On December 7th we announced that we were mostly done rebuilding Johnny enough to allow people to start creating account http://www.helionet.org/index/topic/26727-johnnys-rebirth/ and as it states in the news post "If you had an account on Johnny and would like to start using it again you will need to sign up again, and then restore your backup." Let us know if you have any other questions.

Done. Yes. Yes.