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Posts
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909
Everything posted by Krydos
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I have started your rebuild, and you'll get an email in a few minutes when it is done.
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Here is how your storage space is being used. Backups 0 MB Emails 0 MB Files 259.78 MB Trash .95 MB Logs 0 MB PSQL 0 MB MariaDB 20.73 MB Total 281.46 MB 1.5M /home/pokemonwawi.helioho.st/httpdocs 224M /home/pokemonwawi.helioho.st/disneywawi.helioho.st 12M /home/pokemonwawi.helioho.st/sora.moss.helioho.st 9.4M /home/pokemonwawi.helioho.st/maplewawi.helioho.st 656K /home/pokemonwawi.helioho.st/savanna.drumz.helioho.st 156K /home/pokemonwawi.helioho.st/mycrypto.helioho.st 676K /home/pokemonwawi.helioho.st/pricebot.helioho.st 13M /home/pokemonwawi.helioho.st/test.helioho.st 32K /home/pokemonwawi.helioho.st/test2.helioho.st 124K /home/pokemonwawi.helioho.st/pokepricebot.helioho.st 24K /home/pokemonwawi.helioho.st/.nodenv 4.0K /home/pokemonwawi.helioho.st/.phpenv 120K /home/pokemonwawi.helioho.st/.rbenv 12K /home/pokemonwawi.helioho.st/.npm Your total storage usage is only 281 MB so I guess you already figured out where the 700 MB was. One thing that confuses people frequently, is if you delete files it can take up to 24 hours for the storage total to reflect the change. So if you're using 700 MB, and then you delete 419 MB Plesk can continue to report that you're still using 700 MB for up to 24 hours even though the files have already been deleted.
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[Solved] Account unsuspension and Storage increase
Krydos replied to msbsurfi's topic in Escalated Requests
Thanks for the donation. Your storage space on the hhfn account has been increased by 2000 MB to 5000 MB total. -
[Solved] Request telebot-0.0.5 module on my server
Krydos replied to kennylelfw's topic in Escalated Requests
Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py -
[Solved] Account unsuspension and Storage increase
Krydos replied to msbsurfi's topic in Escalated Requests
Most of your space is being used by /home/hhfn.helioho.st/panel/Documentation/ which uses 1.2 GB. Not sure how critical that directory is though. -
[Solved] Account unsuspension and Storage increase
Krydos replied to msbsurfi's topic in Escalated Requests
Here you go https://buy.stripe.com/14AfZj3VA8ov6Nj6Oxco00e -
[Inactive] Request for Assistance Regarding Blocked Accounts
Krydos replied to ibrain's topic in Escalated Requests
Which VPS are you trying to signup for? -
[Solved] Alias request Add new domain for "karvp"
Krydos replied to karvp's topic in Escalated Requests
It's ok. Don't worry about it. -
[Solved] Alias request Add new domain for "karvp"
Krydos replied to karvp's topic in Escalated Requests
Nope. If one domain is just redirecting all requests to the other domain, it will use basically zero memory. -
[Solved] Alias request Add new domain for "karvp"
Krydos replied to karvp's topic in Escalated Requests
The best way to do that is to set nap.bunrieucua.com as an addon domain, not an alias, and then put 301 redirects on ygo.helioho.st so everyone who goes to the old URL will get a permanent redirect to the new domain. This is part of the reason I try to talk people out of setting domains up as aliases. This is also the reason I didn't want to waste my time adding it as an alias for you, and waited for Wolstech to do it instead. Now that it's already added as an alias it would be an even more waste of our time to remove it and re-add it as an addon. I'm just typing all of this for anyone know who searches and finds this. The only reason to add a domain as an alias is if you're planning on using both domains forever, and are not retiring either. For instance, I have krydos.com. If I wanted to add krydos.net to have exactly the same content and functionality as krydos.com, and I wasn't going to redirect anyone from one domain to the other, it would make sense to add it as an alias. Maybe the documentation on the wiki can be improved to help people realize that they probably don't want an alias. -
In PostgreSQL you can't have a database username that is the same as a database name. Can you double check that this is the correct database username?
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Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
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[Solved] Create Postgresql database
Krydos replied to douglaswebster21's topic in Escalated Requests
I could try creating a PostgreSQL database for you if you let me know a database name. MariaDB is also available, and is the recommended database type to use as long as there isn't a specific feature of PostgreSQL, such as PostGIS, that you need. -
[Solved] Create Postgresql database
Krydos replied to douglaswebster21's topic in Escalated Requests
It looks like there may be a bug in the latest version of Plesk which blocks users from creating PostgreSQL databases. I've tried a few things to get it working again, but they have all been unsuccessful. We may need to wait for Plesk to fix the bug and release an update. -
[Solved] Adding new DNS record for my site
Krydos replied to devtamizhan's topic in Escalated Requests
Try it now. -
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
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[Solved] Adding new DNS record for my site
Krydos replied to devtamizhan's topic in Escalated Requests
Added. -
[Inactive] Request Remote Access to PostgreSQL
Krydos replied to dmarsanz94's topic in Escalated Requests
Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket. -
Remote access enabled. host=64.62.151.106 port=5432 user=mhqwang_master dbname=mhqwang_cb password=<set in Plesk>
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Like Wolstech said, Tommy doesn't have Redis, so I'm not entirely sure what the point of installing this module is. You can install Redis on a VPS though. https://heliohost.org/vps/ If you really are planning on connecting to an external Redis server from Tommy let us know, and I can take a look at whether installing the Python module is possible.
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[Solved] Clarification Regarding My Recent Login
Krydos replied to nathanielcaimoso's topic in Customer Service
The pending suspension for the account nathanielcaimoso has been canceled. -
Generally we require people to request forum account deletion by logging in to the forum account you want deleted and making a post like "delete this forum account, please". The reason for this is so people can't just request deletion of random other people's forum accounts. For instance, Krydos says, "Delete my extra MoneyBroz forum account that I no longer have access to." Why don't you have access to that forum account anymore? Have you tried resetting the password?
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The 965 MB .csv file has been deleted. If you're having trouble staying under the 1000 MB limit don't forget that you can upgrade your storage at https://heliohost.org/dashboard/storage/
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I found this large .zip filein the littlebosses.co.ke directory -rw-r--r--. 1 hostmysiteplease psacln 259M Jul 5 23:49 this.zip removing that was enough to barely get you under the 3000 MB limit. Can you login now?
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[Solved] Need Help Restoring My Account (No Access to Email)
Krydos replied to a topic in Escalated Requests
Sure.
