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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. I see the username piyushukani1 in the VPS signups, so I assume that is you. It looks like you were trying to signup for a Mercury for $4 per month. Like Wolstech said, we require subscriptions for 1 month at a time so you would have to do 6 months if your country doesn't allow you to set up subscriptions. You're welcome to try this link for $4 per month, but from what I understand Indians can't subscribe to anything so it probably won't work either https://buy.stripe.com/7sY14p77MdIP4Fb7SBco00b If you're willing to signup for 6 months you get 10% discount, and we do accept one-time payments for 6 months or more. It would be $21.60 for 6 months of a Mercury VPS.
  2. Thank you! Trustpilot was deleting all of our 5 star reviews, and leaving up all of the 1 and 2 star reviews, so our rating was becoming abysmal. Apparently someone writing a 1 star review that says in the review that they've never even used our hosting, is a real review, but someone who has been using our hosting for years who writes a 5 star review is fake and needs to be deleted, even if the user provides receipts of having paid us for hosting their site. It's bullshit, and our overall rating just kept going lower and lower even though in reality we have hundreds of happy users. However, we've found that if we let Trustpilot see all of the emails we're sending and they can randomly choose who to send review invite links to, they don't delete the 5 star reviews anymore. The reason I'm telling you all of this is because I saw that you were selected to receive a review invite, but Trustpilot can't send it because you unsubscribed from their emails at some point before you even started using our hosting. We would ask you to write a 5 star review, but if you don't use the invite link that Trustpilot sends, it will just get deleted anyways so it's pointless, and you can't receive a link because you unsubscribed from Trustpilot emails. So if you want to help us out by giving a 5 star review you have 2 options: Resubscribe to Trustpilot emails with this email address https://help.trustpilot.com/s/article/How-to-unsubscribe-from-Trustpilot-emails-and-review-invitations?language=en_US#resubscribe Change your email address in our system to something that hasn't already unsubscribed. If that's too much work, or if you really don't want Trustpilot to email you, that's fine we understand. We hate Trustpilot too, but since there is no way to delete our profile from their system, and low ratings and fake reviews really does scare people away from using our hosting I thought it wouldn't hurt to ask. It sucks and it's definitely a form of extortion, but we really don't have a choice in the matter, and if we play by their scammy rules it is a free way to get a ton of referral traffic to our site, which helps us find more users and helps us grow. Thanks in advance if you do decide to try to get a review invite link, and write a 5 star review for us!
  3. Thank you for the payment. Your balance has been increased from $0.3412 to $6.3412.
  4. Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py
  5. The IPs 65.19.154.90 and 2001:470:1:1ee::1002 are not dynamic. The only way they will change is if you get moved to another server.
  6. Sure. When you request Python modules the first step is to compare your requirements.txt file with https://krydos3.heliohost.org/pyinfo/info3.12.py and then only request modules that aren't already installed.
  7. Which application can't whitelist 2001:470:1:1ee::1002?
  8. Oh, I see what happened after reading the console closer. It looks like some tests failed so it aborted. Does DBD::mysql work now?
  9. Does it work now?
  10. Your rebuild has been started, and you'll get an email in a bit when it finishes.
  11. Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py
  12. Seems more like your 15th chance to me.
  13. I sent another Johnny invite to your email address. Does that link work?
  14. Like it says in the autoreply, our support email doesn't accept images. If you need to send us an image you will need to upload it to an image hosting service, such as imgur.com, and then send us the link instead. Were there any error messages when you were trying to signup?
  15. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  16. SSH is available on VPS plans only, which can be found at https://heliohost.org/vps/
  17. Yes, FTP uploads do not count to keep your account active. I checked your last login date and it's showing as 12 hours ago, so you're good to go for another month.
  18. $4.00 per month, or $21.60 per 6 months (10% discount)?
  19. I have started your rebuild, and you'll get an email in a few minutes when it is done.
  20. Here is how your storage space is being used. Backups 0 MB Emails 0 MB Files 259.78 MB Trash .95 MB Logs 0 MB PSQL 0 MB MariaDB 20.73 MB Total 281.46 MB 1.5M /home/pokemonwawi.helioho.st/httpdocs 224M /home/pokemonwawi.helioho.st/disneywawi.helioho.st 12M /home/pokemonwawi.helioho.st/sora.moss.helioho.st 9.4M /home/pokemonwawi.helioho.st/maplewawi.helioho.st 656K /home/pokemonwawi.helioho.st/savanna.drumz.helioho.st 156K /home/pokemonwawi.helioho.st/mycrypto.helioho.st 676K /home/pokemonwawi.helioho.st/pricebot.helioho.st 13M /home/pokemonwawi.helioho.st/test.helioho.st 32K /home/pokemonwawi.helioho.st/test2.helioho.st 124K /home/pokemonwawi.helioho.st/pokepricebot.helioho.st 24K /home/pokemonwawi.helioho.st/.nodenv 4.0K /home/pokemonwawi.helioho.st/.phpenv 120K /home/pokemonwawi.helioho.st/.rbenv 12K /home/pokemonwawi.helioho.st/.npm Your total storage usage is only 281 MB so I guess you already figured out where the 700 MB was. One thing that confuses people frequently, is if you delete files it can take up to 24 hours for the storage total to reflect the change. So if you're using 700 MB, and then you delete 419 MB Plesk can continue to report that you're still using 700 MB for up to 24 hours even though the files have already been deleted.
  21. Thanks for the donation. Your storage space on the hhfn account has been increased by 2000 MB to 5000 MB total.
  22. I have started your account reset. In a few minutes you will get an email from no-reply@heliohost.org (not this one) with a link to click to take the next step in the reset process. If you realize you need any of your files from before I made a full backup before the reset which you can download from https://heliohost.org/backup/
  23. See https://helionet.org/index/topic/65735-hh189169-account-reset-correct-email-address/
  24. Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py
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