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Everything posted by Krydos
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For future reference you can now deploy your .war files at https://tommy.heliohost.org:2083/frontend/paper_lantern/java/index.live.php Deployed. http://wilgil.heliohost.org/Zaxxon/
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Tommy python: /usr/bin/python = 2.7.5 /usr/bin/python3.6 = 3.6.0 django = 1.10.5
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Unfortunately mysql events require you to have superuser permissions. If we were to grant our users those permissions it would mean that they could wreak all sorts of havok on the server. The could kill other people's mysql processes, change the server settings, lock up the whole mysql server so the root user wouldn't even be able to log in, etc. Obviously you don't want someone doing all that stuff to your databases so we can't grant super privileges to anyone on a shared server. When people ask about mysql events we always recommend using a cron job that executes a script that does the required mysql queries. It works exactly the same without all of the security issues of super privilege. Let us know if you need help creating the cron job.
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Jsp files are not going to work on your account because java is not enabled on your account. To request java please visit https://johnny.heliohost.org:2083/frontend/paper_lantern/java/index.live.php log in, and click the Request Java button. Please be aware that since you picked the Johnny server the wait to receive java on your account is quite long. The queue to receive java on Tommy is generally only a few hours.
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Remote access enabled.
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503 error means that the rails app isn't running, which we already know from looking at cpanel. That mongrel error looks like you're missing a gem. It probably says what gem further up.
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Well, it was working the last time I tried it. Have you changed anything? What do the log files say? You can find them at /home/skarthi1/rails_apps/fedena/log/
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You could run something like https://github.com/git-ftp/git-ftp on your home computer. Then when you make the changes via git like you prefer this code will upload only the files that have changed via ftp for you.
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I assumed you were having trouble stopping the rails app. What happens when you click the Run button?
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[Solved] 503 Service Error On Java Application
Krydos replied to shuffly2's topic in Customer Service
Tomcat wasn't running properly after the crash and reboot. -
The reason we have a max connections value set is so that one person can't hog the entire server and cause everyone else's mysql connections to fail due to lack of resources. You have to understand that you're on a shared server with 13,000 other accounts. If everyone else on the server allowed their poorly written code to have 30 open connections then your well written code wouldn't be able to connect at all. Would it be possible for your code to just catch the max_user_connections error and enter a loop to wait for it's turn to connect?
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Remote access enabled.
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I just checked and there are no currently running rails apps on your account so it must have stopped itself eventually.
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[Solved] 503 Service Error On Java Application
Krydos replied to shuffly2's topic in Customer Service
Does it work now? -
You currently have 0 open connections. Your new .war won't deploy either.
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Tommy seems to have crashed due to high load. The cause is still being investigated, but it likely has something to do with the lightning strike the other day. Marking solved since the server is working again.
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Your domain is working now. Marking as solved.
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[Solved] 504 Gateway Timeout And Password Issues
Krydos replied to jskotch's topic in Customer Service
Your domains are working again. Marking solved. -
[Solved] Can't Log In Or Reset Password
Krydos replied to milkv's topic in Suspended and Queued Accounts
Tommy is working again, but your last login date was 2017-08-19 so it would have been suspended for inactivity in only a few days. I have manually reset your last login time to today's date for you to prevent that from happening. -
You can create a new repository with a cron job, or if you say the name of the repo I can create it for you too.
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You can reset your password at https://www.heliohost.org/reset/ if that doesn't work you can also try https://ricky.heliohost.org:2083/resetpass?start=1 Let us know if neither of those work and we can manually reset your password for you. Here's why your previous password resets wouldn't work: Pick a better password and it should work.
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That's a code error as far as I can tell. I'm going to draw the line at rewriting your code for you. I've already done a lot for you by just getting it running in the first place. The way I would fix it is to google the error, and then see if anyone else has had that issue before and how they fixed it. Johnny has a lot of downtime at all times of the day. He's our experimental server so he's meant for people who are not concerned about speed or uptime. Unfortunately we don't currently offer a production server with ruby on rails service. This is something that we're working on though. For now if you want to use RoR you're stuck on Johnny.
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Does it work now? Does it work if you reset your password? There was a massive lightning strike on our datacenter last night that took us and a large chunk of the internet offline for a few hours. There have been a few wonky things since then that we've been fixing.
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There you go http://subodhc.heliohost.org/svnman I PM'd the username and password to log in.
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It's working now. The 503 error means that the ruby on rails app isn't running. It didn't restart itself automatically after the lightning strike last night.