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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Depending on the scripting language you're using you could have your website display a low load static error message explaining to the visitor that they're browsing too fast. If it's bots browsing your site you could use .htaccess to block them based on their user agent. A lot of reputable bots will use the user agent string to let you know exactly who they are. If it's a hacker or some sort of illegal bot -- like trying to hack wordpress accounts -- it will likely have a user agent string that is blank or mimics a real browser though. When you're designing your bot it's easy to put whatever you want in the user agent string. If load starts to become an issue, or if it's a mild ddos you're experiencing you could always use a free cloudflare account. It won't work on a free heliohost.us subdomain, but any purchased or free domain can be configured to use cloudflare. Be aware that cloudflare breaks some of the functionality of cpanel though, but it's something to consider to block access to your site.
  2. More information: It's against our terms of service to have more than 1 active account. I assume you would want to keep your Tommy account so I'll just unsuspend that. Let us know if you need a backup from any of your other accounts.
  3. Unblocked. You were blocked because of failed SFTP logins. Please make sure the credentials saved in your FTP client are correct.
  4. Yeah, I've tried to find a way to fix that bug. I'm not sure why the port number doesn't update. My plan is to eventually move Tommy to port 1373 as well. Since more and more people are changing servers than they did years ago it's unnecessarily confusing to have different ports. Ricky used to be port 1312, but I'm switching him to 1373 for this rebuild.
  5. Ricky, the server that your account was on, is currently down for extended maintenance and is being rebuilt so your account can't be immediately restored on your original server. Option 1 free) Since the Ricky rebuild is taking a lot longer than we expected we're now offering to move people to Johnny for free. Johnny is our experimental server so the uptime generally isn't as good as a production server like Ricky or Tommy. Johnny also tends to have more load spikes so things can get slow, show errors, or time out entirely sometimes. If you want to move to Johnny temporarily until Ricky is functional again we can move you for free, and then when Ricky is ready make another post on the forums to let us know you'd like to be moved back to Ricky for free. Option 2 free) Just wait for Ricky to be back online. There is no eta though, and like I said Ricky rebuild is taking considerably longer than we anticipated. Option 3 donate) This is also a great opportunity to upgrade to our best server since you're considering changing servers anyways. For as little as a one time donation of $1 USD we will move your existing account on to our best server. For a one time donation of $6 USD we'll move you to Tommy and give you double storage space if you're interested in having space for more files as well. Even after Ricky is rebuilt Tommy will still have better uptime, and be faster. Tommy has all the features of Ricky plus a lot more.
  6. I tested FTP, FTPS, and SFTP on Tommy and they all connected within a few seconds.
  7. Awesome. Thanks for sharing your results. There might be other people who have this same issue.
  8. Remote access enabled. Wolstech can set up the Lily account when he sees this.
  9. Yes, the java 8 version we're using now on Tommy was released April 21st and I upgraded it just a few days ago. Reading through that stackoverflow it looks like java-1.8.0-openjdk-1.8.0.292.b10-1.el7_9 disabled TLSv1, and TLSv1.1 which is a good thing because those protocols are no longer considered secure. Mysql still supports TLSv1, TLSv1.1, and TLSv1.2. mysql> show global variables like 'tls_version'; +---------------+-----------------------+ | Variable_name | Value | +---------------+-----------------------+ | tls_version | TLSv1,TLSv1.1,TLSv1.2 | +---------------+-----------------------+ 1 row in set (0.01 sec) I'm going to leave TLSv1, and TLSv1.1 enabled in mysql for now even though they aren't secure anymore because it would likely break a lot of people's websites if I disabled them. Disabling them probably wouldn't get your app working again anyways. And here are the algorithms that are disabled in the /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.292.b10-1.el7_9.x86_64/jre/lib/security/java.security from latest version of java 8 jdk.tls.disabledAlgorithms=SSLv3, TLSv1, TLSv1.1, RC4, DES, MD5withRSA, \ DH keySize < 1024, EC keySize < 224, 3DES_EDE_CBC, anon, NULL, \ include jdk.disabled.namedCurves As you can see TLSv1.2 is enabled in both java and mysql so they should be able to communicate using that algorithm. My guess is your app is trying to use TLSv1.1 or even worse TLSv1. Honestly at this point using those isn't much better than using an unencrypted connection. Reading through that stackoverflow it looks like most people are just switching back to an unsecure algorithm, but I think the best way to fix this would be to have your app use TLSv1.2 since both java and mysql support it. Check out these options jdk.tls.client.protocols="TLSv1.2" https.protocols="TLSv1.2" https://www.ibm.com/support/pages/how-do-i-change-default-ssl-protocol-my-java-client-application-will-useTry adding those options to your app, or if they are already present and forcing your app to use TLSv1 or TLSv1.1 you should update them to use TLSv1.2 instead. Let us know if it works.
  10. We'll be adding php 7.4 and php 8.0 soon. Tommy will get it first followed by Ricky and eventually Johnny as well. We will continue supporting 5.4, 5.5, 5.6, 7.0, 7.1, 7.2, and 7.3 as well.
  11. Unarchived. If you can't remember to login at least once every 30 days you can donate to keep your account active. With the current fundraiser you can get inactivity immunity and additional storage space. For each $5 you get another 1000 MB storage (up to a maximum of 5000 MB) and 1 month of inactivity immunity (with no limit). So for instance if you donated $20 you would have 5000 MB storage and wouldn't need to log in to cpanel until 2021-09-12. Another option that is coming soon is our new server that starts at $1 per month. As long as you're paying the monthly fee your account doesn't require cpanel logins to stay active. Look for that new server to be available later this year.
  12. I have increased your storage to 3000 MB, and you don't need to log in to cpanel to keep your account active until 2021-08-11. Let us know if there is anything else we can help you with. Thank you so much for your donation! Gofundme uses paypal under the hood to run their credit card transactions.
  13. You're on Tommy now. I have also increased your storage to 3000 MB, and you don't need to log in to cpanel to keep your account active until 2021-08-11. Let us know if there is anything else we can help you with. Thank you so much for your donation!
  14. In the last 24 hours 5 different bots have tried to access /wp-content/db-cache.php on my account. I've never even had wordpress installed. The internet is awash in bots looking for easy to hack websites. This is just one of many reasons to not use wordpress.
  15. Yeah, I'm truly sorry how long the Ricky rebuild is taking. It wasn't my intention to take this long.
  16. You're on Tommy now. Thanks for the donation.
  17. Node has been updated to v10.24.1 which is the latest version that cpanel supports. If you need a newer version than this you'll have to get a vps where you can install any version of node that you want. https://www.heliohost.org/vps/ Node 10 actually reached end of life 6 days ago. https://endoflife.date/nodejs If you'd like to continue with cpanel instead of a vps you can monitor or post on this existing topic https://forums.cpanel.net/threads/cpanel-32218-any-way-to-update-node-js-version.675821/ You can also submit a feature request for a newer version of node here https://features.cpanel.net/ If you submit a feature request be sure to post a link for us so we can all vote on it. The higher the number of votes the more likely it is to happen. I'm going to mark this solved since there is nothing else I can do.
  18. There you go https://krydos2.heliohost.org/cgi-bin/modules37.py
  19. There you go https://krydos.heliohost.org/cgi-bin/modules37.py
  20. You're on Tommy now. I have also increased your storage to 2000 MB, and you don't need to log in to cpanel to keep your account active until 2021-07-06. Let us know if there is anything else we can help you with. Thank you so much for your donation!
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