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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,893 topics in this forum

  1. [Solved] How to get into plesk?

    By neptunus,
    • 1 reply
    • 301 views

  2. [Solved] Change main domain

    By mth5,
    • 1 reply
    • 317 views

  3. email not working

    By asjadirshad33,
    • 1 reply
    • 330 views

  4. DNS Record Modification/s

    By mrgev,
    • 1 reply
    • 350 views

  5. Can you RDP to a Lily account?

    By ChippyTech,   
    • 1 reply
    • 402 views

  6. [Solved] Change main domain

    By andreweb,
    • 1 reply
    • 294 views

  7. [Solved] Change PHP settings

    By mth5,
    • 0 replies
    • 260 views

  8. [Solved] Add a new domain

    By mth5,
    • 1 reply
    • 281 views

  9. [Solved] Change my main domain

    By mrgev,
    • 1 reply
    • 278 views

  10. [Solved] I need python hosting

    By melvinberly,
    • 3 replies
    • 415 views

  11. [Solved] Database public IP

    By udayrao01,
    • 2 replies
    • 294 views

  12. [Solved] forgot password

    By quataofr,
    • 0 replies
    • 274 views

  13. [Solved] Python module requests_html or selenium

    By gtom1984,
    • 3 replies
    • 313 views

  14. Emsil errors on load

    By OmegatronPrime,
    • 1 reply
    • 336 views

  15. unable to pay with my local visa card

    By unrealistic,
    • 2 replies
    • 288 views
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