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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,019 topics in this forum

  1. [Solved] add domain

    By phxwolf,
    • 4 replies
    • 971 views

  2. Change timezone of the database

    By resparkman1,
    • 1 reply
    • 317 views

  3. [Solved] Can you change my main domain?

    By veloi,
    • 2 replies
    • 437 views

  4. [Solved] change the main domain

    By streamer,
    • 6 replies
    • 563 views

  5. [Solved] Request account reset masthst

    By masthst,
    • 3 replies
    • 457 views

  6. [Solved] Primary domain does not seem to point to httpdocs

    By Kc_,
    • 3 replies
    • 531 views

  7. [Solved] Could you add my domain please.

    By marckeeley,
    • 4 replies
    • 394 views

  8. [Solved] wipe and start over my account please

    By mrrobot0,
    • 2 replies
    • 357 views

  9. [Solved] Add Domain

    By greyspot,
    • 1 reply
    • 334 views

  10. [Solved] please cancel my account

    By jrwrest,
    • 2 replies
    • 459 views

  11. Not receiving Plesk invite email

    By Bailey,
    • 4 replies
    • 543 views

  12. FTP or SFTP Access

    By pepino,
    • 5 replies
    • 545 views

  13. connection failed:Access denied for user 'root_admin'@'%' to database 'mydb' and remote access to the database.

    By resparkman1,
    • 7 replies
    • 702 views

  14. [Solved] My Plesk invitation code expired

    By gomgo,
    • 2 replies
    • 413 views

  15. How to add domins to your sever?

    By jrwrest,
    • 1 reply
    • 343 views
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