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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,490 topics in this forum

  1. [Solved] ACTIVATE MY ACCOUNT

    By forsalef,
    • 2 replies
    • 370 views

  2. [Solved] Setup an HTTP Proxy redirect

    By tadeubas,
    • 2 replies
    • 386 views

  3. can u plz install Imagick

    By bhatakee,
    • 1 reply
    • 365 views

  4. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 495 views

  5. How can I add a .heliohost.org domain to my site?

    By pipe01,
    • 5 replies
    • 568 views

  6. [Solved] Having trouble to change the main domain (For Ashali)

    By ashali,
    • 8 replies
    • 816 views

  7. [Solved] backup request

    By rocks,
    • 1 reply
    • 357 views

  8. [Solved] Account

    By robertzo,
    • 2 replies
    • 416 views

  9. [Solved] Cannot access Cpanel

    By costcowh,
    • 1 reply
    • 366 views

  10. [Solved] Server Move Request

    By vrandon,
    • 1 reply
    • 287 views

  11. [Solved] Unarchive account

    By rocks,
    • 3 replies
    • 441 views

  12. Forget Password

    By Itsariyo,
    • 1 reply
    • 683 views

  13. I keep getting a 500 Internal Server Error when running a .py file.

    By luckster,
    • 3 replies
    • 438 views

  14. [Solved] Server move request

    By tilde,
    • 3 replies
    • 390 views

  15. [Solved] I did not login in 1 month and got suspended

    By juris,
    • 2 replies
    • 526 views
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