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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,018 topics in this forum

  1. [Solved] Have not recieved the Tommy account link after purchase.

    By oh_hello_mate,
    • 2 replies
    • 378 views

  2. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 391 views

  3. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 392 views

  4. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 538 views

  5. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 327 views

  6. SSH access to server?

    By landho,
    • 1 reply
    • 451 views

  7. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 308 views

  8. [Solved] Error when trying to create a PostgreSQL DB

    By landho,
    • 3 replies
    • 2.4k views

  9. [Solved] Account Deletion

    By iamthiago,
    • 1 reply
    • 250 views

  10. [Solved] could you please transfer my account

    By celestatone,
    • 12 replies
    • 721 views

  11. [Solved] I want to reset my account.

    By pseudokawaii,
    • 1 reply
    • 357 views

  12. transition to plesk

    By _andrewsl,
    • 1 reply
    • 262 views

  13. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 439 views

  14. [Solved] Can't access my account

    By gsiler,
    • 2 replies
    • 286 views

  15. [Solved] add domain

    By phxwolf,
    • 4 replies
    • 971 views
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