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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,714 topics in this forum

  1. [Solved] e-mail address may not match for donation/account

    By eDave56,
    • 1 reply
    • 403 views

  2. [Solved] Location of Error Logs in Plesk

    By cktrack,
    • 1 reply
    • 372 views

  3. [Solved] Please install SSL Certs

    By capcom,
    • 4 replies
    • 576 views

  4. moodle version on plesk

    By garrigue,
    • 5 replies
    • 676 views

  5. [Solved] Please help linking my donation to this account for Plesk Migration.

    By zekus,
    • 3 replies
    • 571 views

  6. [Solved] Cancel subscription

    By hyphen,
    • 2 replies
    • 450 views

  7. [Solved] creating new domains in plesk?

    By tstamphaus,
    • 2 replies
    • 456 views

  8. Plesk ETA and account status

    By rayd,
    • 6 replies
    • 736 views

  9. 2 issues...

    By OmegatronPrime,
    • 11 replies
    • 843 views

  10. Unsollicited mail

    By juris,
    • 5 replies
    • 603 views

  11. taken offline due to inactivity

    By jontron,
    • 3 replies
    • 431 views

  12. [Solved] Moving back to Tommy from VPS 1 2 3

    By infantex,
    • 30 replies
    • 3.3k views

  13. [Solved] Donated: Plesk migration

    By niemen,
    • 5 replies
    • 636 views

  14. Moved over to Plesk: donation

    By eggcite,
    • 3 replies
    • 406 views

  15. SSL and Wordpress

    By esn024,
    • 5 replies
    • 691 views
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