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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. Start over

    By mycodelab,
    • 1 reply
    • 386 views

  2. [Solved] reset password

    By soesna13,
    • 1 reply
    • 340 views

  3. [Solved] Start over my account

    By mycodelab,
    • 2 replies
    • 442 views

  4. [Solved] request Lily access for aspx

    By loretzjr,
    • 1 reply
    • 420 views

  5. [Solved] Please change my main domain to bacheli.de

    By mel2023,
    • 1 reply
    • 291 views

  6. [Solved] Add domains

    By macv87,
    • 1 reply
    • 8.9k views

  7. FTP cant login

    By franklow,
    • 4 replies
    • 538 views

  8. Slow website performance

    By johnjuan,
    • 2 replies
    • 384 views

  9. [Solved] Add Domain

    By datadecay,
    • 1 reply
    • 405 views

  10. [Solved] How to add DNS record from Lets encrypt

    By codename25,
    • 2 replies
    • 521 views

  11. [Solved] delete account

    By cjhay,
    • 1 reply
    • 307 views

  12. [Solved] Account was unarchived but unable to see the website

    By seihoeng,
    • 2 replies
    • 367 views

  13. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 670 views

  14. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 410 views

  15. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 450 views
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