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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. [Solved] still having issues getting into plesk

    By sunamong,
    • 1 reply
    • 311 views

  2. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 304 views

  3. [Solved] Add domain to my account.

    By intraserverin,
    • 3 replies
    • 357 views

  4. MySQL Database

    By rexvizconde,
    • 2 replies
    • 282 views

  5. [Solved] switching to other server

    By intraserverin,
    • 3 replies
    • 374 views

  6. [Solved] Can't login to heliohost.org

    By sortaloc,
    • 1 reply
    • 285 views

  7. [Solved] Password

    By Guest hunterp11,
    • 1 reply
    • 326 views

  8. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 414 views

  9. [Solved] reset password

    By heliot10,
    • 1 reply
    • 249 views

  10. [Solved] Ssl Error

    By muneeromran2001,
    • 1 reply
    • 439 views

  11. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 326 views

  12. [Solved] Change domain

    By loginn404,
    • 4 replies
    • 391 views

  13. adding domain name

    By saadedd,
    • 0 replies
    • 242 views

  14. [Solved] change of main domain

    By todorecargas,
    • 1 reply
    • 333 views

  15. [Solved] Delete account

    By Guest,
    • 1 reply
    • 350 views
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