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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] Add new domain to daneesv

    By daneesv,
    • 1 reply
    • 462 views

  2. [Solved] Need SSH for more easy to upload

    By p4rtn3r,
    • 1 reply
    • 408 views

  3. [Solved] Activating SFTP

    By puspus,
    • 4 replies
    • 674 views

  4. [Solved] Requesting to add another domain to my account

    By dramadan,   
    • 1 reply
    • 448 views

  5. ADD a pre owned domain

    By tiwarinaitik9,
    • 1 reply
    • 350 views

  6. [Solved] Request for Account Reset Due to Technical Issues

    By naman2020ldpes,
    • 1 reply
    • 340 views

  7. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 742 views

  8. [Solved] New Domain Requirement, Extensions Enable and Domain Document Root Change Request

    By uttama1,   
    • 1 reply
    • 595 views

  9. Plesk Add/Remove Domain Disabled in "Tommy" Server?

    By jocko,   
    • 1 reply
    • 479 views

  10. Required extensions

    By deepakkr99027,
    • 1 reply
    • 362 views

  11. [Solved] Hi! My username is timeismoney. Please add a domain investortrade.us

    By timeismoney,   
    • 1 reply
    • 394 views

  12. [Solved] Adding a new subdomain to my account

    By fmors,
    • 1 reply
    • 317 views

  13. [Solved] error deleting account

    By Guest hunterp11,
    • 3 replies
    • 443 views

  14. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,   
    • 1 reply
    • 426 views

  15. [Solved] Unable to reset password

    By bobrobot,
    • 1 reply
    • 374 views
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