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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. Unable to unarchive account

    By TypoMustakes,
    • 1 reply
    • 312 views

  2. Using C# SmtpClient in Lily server

    By heymolly,
    • 4 replies
    • 931 views

  3. [Solved] JSP/JAVA

    By rodrigom,
    • 1 reply
    • 284 views

  4. [Solved] Need help with account renewal

    By vir,
    • 1 reply
    • 342 views

  5. [Solved]Can't configure DNS A

    By ebio,
    • 1 reply
    • 354 views

  6. [Solved] Account renew problem

    By craziks,
    • 1 reply
    • 373 views

  7. [Solved] Problem unarchiving & renewing my account

    By sagnik,
    • 2 replies
    • 353 views

  8. [Solved] Cannot find email to move to Plesk

    By sr229,
    • 1 reply
    • 313 views

  9. [Solved] Account suspended inactivity

    By israeliiptv,
    • 3 replies
    • 413 views

  10. Server change

    By tprudolf,
    • 1 reply
    • 283 views

  11. [Solved] Unable to unarchive my account

    By mafincho,
    • 3 replies
    • 382 views

  12. renewing my account

    By vascoambrogi,
    • 1 reply
    • 322 views

  13. Restart/wipe my account

    By jukkas,
    • 1 reply
    • 240 views

  14. hey, can you renew my account?

    By Palpale,
    • 1 reply
    • 296 views

  15. [Solved] Main domain change please

    By YetAnotherDisplayName,
    • 1 reply
    • 284 views
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