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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,431 topics in this forum

  1. [Solved] Addition of Domain name

    By flyodaapp,
    • 1 reply
    • 322 views

  2. [Solved] delete account

    By Guest hunterp11,
    • 2 replies
    • 425 views

  3. [Solved] delete account

    By lsaadmin,
    • 1 reply
    • 328 views

  4. I dont have a credit card. Can I pay you via invoice?

    By Robson Silva,
    • 2 replies
    • 428 views

  5. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 353 views

  6. [Solved] Error establishing a database connection on Johnny, AGAIN!

    By snowcool,
    • 1 reply
    • 391 views

  7. Want to rejoin Heliohost Tommy, donated in 2018 and 2020

    By snowcool,
    • 3 replies
    • 531 views

  8. TABLE DATA UNKNOWNING BEING DELETED

    By d3v123,   
    • 1 reply
    • 429 views

  9. Login Email Change!

    By A USER,
    • 2 replies
    • 363 views

  10. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 431 views

  11. [Solved] Unable to secure subdomain

    By givewayforu,
    • 4 replies
    • 579 views

  12. [Solved] Change domain name

    By rmersive,
    • 1 reply
    • 339 views

  13. I can't create an account

    By mrhusker,
    • 1 reply
    • 345 views

  14. [Solved] increase storage

    By rmersive,
    • 3 replies
    • 525 views

  15. .htaccess for specific ip either deny or allow

    By cisc,   
    • 2 replies
    • 472 views
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