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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. Delete account

    By aggressorffm,
    • 0 replies
    • 248 views

  2. [Solved] Need help wiping my account

    By ronniemwesigwa,
    • 1 reply
    • 336 views

  3. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 394 views

  4. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 573 views

  5. [Solved] Change primary domain

    By akkaunt2,
    • 1 reply
    • 306 views

  6. [Solved] I want to add another domain

    By jnreyy,
    • 3 replies
    • 375 views

  7. [Solved] Change Domain

    By vincent.maule,
    • 1 reply
    • 633 views

  8. [Solved] ACCOUNT RESET REQUEST (All of my current data can be deleted)

    By elkhaddir,
    • 1 reply
    • 339 views

  9. [Solved] Add new domains

    By elimeletca,
    • 1 reply
    • 313 views

  10. [Solved] Add new domain

    By elimeletca,
    • 2 replies
    • 315 views

  11. [Solved] I want to register a domain

    By jnreyy,
    • 2 replies
    • 379 views

  12. [Solved] Additional Domain and SubDomain

    By danangwhariyadi,
    • 2 replies
    • 298 views

  13. [Solved] subdomain not working

    By boylansr,
    • 2 replies
    • 426 views

  14. Request to add subdomain

    By szhiro,
    • 2 replies
    • 473 views

  15. [Solved] Change MAIN DOMAIN and add domain inside the newly changed domain

    By websys,   
    • 3 replies
    • 515 views
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