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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,592 topics in this forum

  1. [Solved] Changing the initial domain name

    By romanyhm,   
    • 1 reply
    • 360 views

  2. [Solved] Request to change domain name

    By pmcsween,   
    • 1 reply
    • 359 views

  3. [Solved] Please change my main domain

    By svpukha,
    • 1 reply
    • 397 views

  4. [Solved] Plesk cannot access

    By jason97965,
    • 1 reply
    • 568 views

  5. want to switch to tommy

    By guessthecase501,
    • 1 reply
    • 431 views

  6. [Solved] Subdomain Add

    By walterpowell,
    • 2 replies
    • 438 views

  7. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,   
    • 1 reply
    • 762 views

  8. [Solved] Domain Name Needing Changed

    By aaronmaruska,
    • 4 replies
    • 638 views

  9. [Solved] Error

    By mytrosuper,
    • 2 replies
    • 456 views

  10. [Solved] Johnny down ?

    By dahuhunter,
    • 4 replies
    • 572 views

  11. [Solved] Wordpress not working

    By caiquedb,   
    • 1 reply
    • 397 views

  12. [Solved] It is possible to change to Cloudflare NS?

    By lgv10,
    • 3 replies
    • 677 views

  13. [Solved] I need to add some subdomains to my account. How can I do that?

    By abohamza,   
    • 4 replies
    • 771 views

  14. [Solved] Domain personal

    By ramel,
    • 2 replies
    • 396 views

  15. Reset my Account, please ! lol

    By wos83,
    • 1 reply
    • 326 views
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