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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,893 topics in this forum

  1. [Solved] Need help in reactivation and transfer to Plesk

    By itmaster,
    • 2 replies
    • 320 views

  2. [Solved] Change domain and password reset

    By Guest hunterp11,
    • 2 replies
    • 285 views

  3. [Solved] Account Reset request

    By elkhaddir,
    • 2 replies
    • 320 views

  4. [Solved] Delete Account and Content

    By dariogomes,
    • 1 reply
    • 335 views

  5. [Solved] Website not accessible and unable to install SSL key

    By engrish,
    • 4 replies
    • 403 views

  6. [Solved] I would like to cancel my VPS

    By keeday,
    • 1 reply
    • 273 views

  7. [Solved] please add the domains

    By ahmad201,
    • 1 reply
    • 11.2k views

  8. please raise max post size and max file size

    By realvanyek,
    • 1 reply
    • 339 views

  9. [Solved] Reset Password

    By barusu,
    • 1 reply
    • 255 views

  10. [Solved] No account found with that email address

    By ahmad201,
    • 3 replies
    • 385 views

  11. [Solved] Reset password

    By nulineng,
    • 2 replies
    • 362 views

  12. [Solved] pls add a domain name

    By artistwalks,
    • 1 reply
    • 332 views

  13. [Solved] Forget Password

    By man95,
    • 2 replies
    • 328 views

  14. [Solved] Not received email after donating $1 for Tommy plan

    By Firing,
    • 2 replies
    • 292 views

  15. [Solved] Account deletion

    By littlebirds,
    • 1 reply
    • 226 views
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