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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. [Solved] Add a new domain

    By karvp,
    • 2 replies
    • 370 views

  2. [Solved] Delete Account Vcosic

    By vcosic,
    • 1 reply
    • 277 views

  3. [Solved] Swapping from Tommy to Mercury VPS

    By rbk6,
    • 1 reply
    • 321 views

  4. [Solved] Redirecting my domain name to heliohost

    By st4lwolf,   
    • 7 replies
    • 1k views

  5. [Solved] wipe my account

    By e0l0wjazt,
    • 3 replies
    • 486 views

  6. website not secure

    By jdauthre,
    • 1 reply
    • 317 views

  7. [Solved] change my main domain

    By spforsom,
    • 1 reply
    • 362 views

  8. Unable to login with that username and password.

    By georgelukas,
    • 1 reply
    • 445 views

  9. [Solved] Cancel suscription

    By jesfaj7,
    • 1 reply
    • 409 views

  10. [Solved] Add new domain/website

    By jason4931,   
    • 2 replies
    • 547 views

  11. [Solved] Subdomain addition (docs.ookma-kyi.tech)

    By Ookma-Kyi,
    • 1 reply
    • 431 views

  12. domain change request

    By axaultsystems,
    • 1 reply
    • 378 views

  13. [Solved] Reinstall OS

    By PTJ,
    • 1 reply
    • 373 views

  14. [Solved] Temporarily Increasing the upload size limit

    By vir,
    • 4 replies
    • 532 views

  15. [Solved] Subdomain Add

    By crlskabu,
    • 1 reply
    • 386 views
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