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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. [Solved] requesting main domain change

    By anthonyt,
    • 1 reply
    • 313 views

  2. [Solved] Media Wiki Instalation

    By benmmonster,
    • 1 reply
    • 347 views

  3. [Solved] Add domains to my account

    By jomocu,
    • 3 replies
    • 432 views

  4. [Solved] Wipe my data in my host

    By Palpale,
    • 1 reply
    • 334 views

  5. [Solved] remote access my database

    By atarantino75,
    • 1 reply
    • 623 views

  6. [Solved] password update on heliohost.org

    By realvanyek,
    • 1 reply
    • 350 views

  7. [Solved]

    By elkhaddir,
    • 3 replies
    • 335 views

  8. [Solved] Addition of Domain Name

    By aashish101,
    • 1 reply
    • 291 views

  9. [Solved] Reset password on unsuspended account

    By rockygl,
    • 1 reply
    • 285 views

  10. [Solved] please add this domain in my account.

    By intraserverin,
    • 1 reply
    • 262 views

  11. [Solved] Forgot my password

    By compactorb,
    • 1 reply
    • 256 views

  12. [Solved] control panel login no workie

    By clueless,
    • 4 replies
    • 413 views

  13. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 362 views

  14. [Solved] Sorry IP is Blocked Again

    By Ookma-Kyi,
    • 2 replies
    • 336 views

  15. Increase Storage

    By vicente,
    • 3 replies
    • 343 views
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