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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. Delete my account

    By nuvibrainz,
    • 1 reply
    • 266 views

  2. [Solved] Problem with an android app

    By zeldafan,
    • 3 replies
    • 517 views

  3. [Solved] NS update request

    By karvp,
    • 3 replies
    • 557 views

  4. INACTIVE ACCOUNT

    By csargin,
    • 2 replies
    • 347 views

  5. [Solved] Add Domain

    By codecrafters,
    • 1 reply
    • 312 views

  6. I would like to change to this Thanks

    By rokashoes,
    • 1 reply
    • 303 views

  7. [Solved] Hi! Pls. change my(tamsgyurik078) main domain!

    By tamsgyurik078,   
    • 3 replies
    • 486 views

  8. [Solved] Add a sub-domain.

    By HectorO,
    • 2 replies
    • 373 views

  9. [Solved] Addition of Domain name

    By flyodaapp,
    • 1 reply
    • 296 views

  10. [Solved] delete account

    By Guest hunterp11,
    • 2 replies
    • 392 views

  11. [Solved] delete account

    By lsaadmin,
    • 1 reply
    • 301 views

  12. I dont have a credit card. Can I pay you via invoice?

    By Robson Silva,
    • 2 replies
    • 379 views

  13. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 320 views

  14. [Solved] Error establishing a database connection on Johnny, AGAIN!

    By snowcool,
    • 1 reply
    • 370 views

  15. Want to rejoin Heliohost Tommy, donated in 2018 and 2020

    By snowcool,
    • 3 replies
    • 499 views
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