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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,817 topics in this forum

  1. Error code 504: Gateway time-out

    By turinglenditwwe,
    • 6 replies
    • 768 views

  2. [Solved] Forbidden

    By daneesv,
    • 2 replies
    • 533 views

  3. [Solved] I want to reset my account

    By zxcizc,
    • 1 reply
    • 376 views

  4. [Solved] please add new domain

    By carlos77,   
    • 4 replies
    • 643 views

  5. [Solved] Unable to authenticate UpdraftPlus plugin (403 Forbidden)

    By oleglucic,
    • 4 replies
    • 1.6k views

  6. [Solved] add subdomain

    By mhiguera,   
    • 1 reply
    • 361 views

  7. Can't restore database from .sql file - connection to server is lost every time

    By esn024,
    • 0 replies
    • 398 views

  8. [Solved] Add new domain

    By mrghst,
    • 1 reply
    • 362 views

  9. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 404 views

  10. [Solved] I NEED TO ADD MY DOMAIN NAME ASAP.

    By alkhanmuscatfina,
    • 1 reply
    • 396 views

  11. [Solved] New subdomain inclusion request

    By ismailserin,
    • 1 reply
    • 372 views

  12. [Solved] DNS request

    By ismailserin,
    • 6 replies
    • 818 views

  13. [Solved] Kindly add my Domain ASAP. Thanks

    By alkhanmuscatfina,
    • 1 reply
    • 417 views

  14. Customer Support

    By lateralgoggled0d,   
    • 1 reply
    • 370 views

  15. [Solved] Old account - new invite?

    By nimbm,
    • 0 replies
    • 250 views
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