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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,758 topics in this forum

  1. [Solved] Request to change primary domain

    By strongestleo,   
    • 1 reply
    • 314 views

  2. [Solved] Error when running curl in git Deploy actions

    By mbo,
    • 3 replies
    • 671 views

  3. [Solved] Add Domain

    By bbm123,
    • 1 reply
    • 339 views

  4. [Solved] subdomains

    By Guest hunterp11,   
    • 1 reply
    • 319 views

  5. how to add custom domain

    By hundalprabh07,
    • 1 reply
    • 430 views

  6. [Solved] reset account

    By Guest hunterp11,   
    • 3 replies
    • 427 views

  7. Disable dns redirect for greenzone101.com.

    By flechen,
    • 2 replies
    • 402 views

  8. [Solved] Add domain

    By mbo,
    • 2 replies
    • 476 views
    • mbo
    • mbo

  9. [Solved] Addon Domain (3)

    By apil,   
    • 1 reply
    • 359 views

  10. [Solved] Can't connect to the database

    By zeldafan,
    • 3 replies
    • 619 views

  11. Upgrade Questions

    By devashraf,
    • 1 reply
    • 461 views

  12. DNS Configuration on Heliohost's Plesk

    By redactu,
    • 2 replies
    • 462 views

  13. [Solved] subdomain

    By Guest hunterp11,
    • 2 replies
    • 360 views

  14. i need help

    By LibertyVision,
    • 2 replies
    • 387 views

  15. [Solved] Awaiting my Tommy invitation ? - Quick Update Needed

    By live7day,
    • 3 replies
    • 664 views
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