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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. Resety password

    By dyfhjub2022,
    • 2 replies
    • 268 views

  2. Forgot password

    By mafincho,
    • 2 replies
    • 356 views

  3. Reset Password for Account ID

    By cktrack,
    • 2 replies
    • 346 views

  4. Login issue

    By costcowh,
    • 2 replies
    • 330 views

  5. Login issues

    By spacemonkey95,
    • 3 replies
    • 363 views

  6. heliohost account password reset

    By fvirili,
    • 1 reply
    • 284 views

  7. Cannot connect to my HelioHost account

    By springsts,   
    • 0 replies
    • 265 views

  8. Hosting

    By Armanikiper,
    • 1 reply
    • 269 views

  9. I want to add new domain names

    By costcowh,
    • 4 replies
    • 378 views

  10. [Solved] I want to add new domain names

    By futureeternal,
    • 1 reply
    • 381 views

  11. [Solved] Access emails

    By paulbieniek,
    • 2 replies
    • 299 views

  12. [Solved] Increase Storage Space

    By Ookma-Kyi,
    • 1 reply
    • 302 views

  13. [Solved] Additional Domain needed

    By ancient,
    • 1 reply
    • 280 views

  14. [Solved] SSL

    By ancient,
    • 2 replies
    • 390 views

  15. [Solved] Locked Out

    By Ookma-Kyi,
    • 0 replies
    • 266 views
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