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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,891 topics in this forum

  1. Add new subdomain

    By leojiang,
    • 1 reply
    • 237 views

  2. [Solved] Asking domain

    By Aymo,
    • 1 reply
    • 316 views

  3. [Solved] Add domain

    By minihoot,
    • 1 reply
    • 321 views

  4. [Solved] add one.wpot.top domain to weyony

    By weyony,
    • 1 reply
    • 364 views

  5. Delete a HelioHost account I had, but neglected.

    By scientistgray,
    • 1 reply
    • 300 views

  6. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 348 views

  7. Request to Change Main Domain - Username: zeb

    By zeb,
    • 1 reply
    • 261 views

  8. add mystie.is-a.dev to realvanyek

    By realvanyek,
    • 1 reply
    • 335 views

  9. domain name address wrong

    By mauriciohincapiediaz,
    • 1 reply
    • 270 views

  10. [Solved] problem with dns

    By mauriciohincapiediaz,
    • 4 replies
    • 296 views

  11. [Solved] change domain

    By mauriciohincapiediaz,
    • 1 reply
    • 250 views

  12. [Solved] request adding an additional domain: nmpa.ually.cn

    By ually,
    • 1 reply
    • 318 views

  13. [Solved] Add domain

    By mauriciohincapiediaz,
    • 1 reply
    • 303 views

  14. [Solved] Add a Domain

    By scientistgray,
    • 1 reply
    • 334 views

  15. Confused about my account status

    By robev,
    • 1 reply
    • 384 views
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