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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,759 topics in this forum

  1. [Solved] Please reset my account (username: mangu)

    By mangu,
    • 1 reply
    • 569 views

  2. [Solved] add domain

    By nibos,
    • 1 reply
    • 341 views

  3. [Solved] adding subdomain

    By live7day,   
    • 1 reply
    • 437 views

  4. [Solved] change the domain

    By ncatey1,   
    • 1 reply
    • 341 views

  5. [Solved] add domain

    By tiagodantas42,
    • 1 reply
    • 408 views

  6. [Solved] Moving from Tommy to Morty

    By puspus,
    • 4 replies
    • 665 views

  7. [Solved] I wanna know about the venus plan 1 2

    By bawanthabe,
    • 16 replies
    • 1.8k views

  8. [Solved] Account activation

    By bawanthabe,
    • 1 reply
    • 441 views

  9. [Solved] add domain

    By alberto4,   
    • 1 reply
    • 344 views

  10. [Solved] Add new domain to daneesv

    By daneesv,
    • 1 reply
    • 438 views

  11. [Solved] Need SSH for more easy to upload

    By p4rtn3r,
    • 1 reply
    • 378 views

  12. [Solved] Activating SFTP

    By puspus,
    • 4 replies
    • 615 views

  13. [Solved] Requesting to add another domain to my account

    By dramadan,   
    • 1 reply
    • 418 views

  14. ADD a pre owned domain

    By tiwarinaitik9,
    • 1 reply
    • 325 views

  15. [Solved] Request for Account Reset Due to Technical Issues

    By naman2020ldpes,
    • 1 reply
    • 323 views
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