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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,706 topics in this forum

  1. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 284 views

  2. [Solved] Change domain

    By loginn404,
    • 4 replies
    • 337 views

  3. adding domain name

    By saadedd,
    • 0 replies
    • 209 views

  4. [Solved] change of main domain

    By todorecargas,
    • 1 reply
    • 294 views

  5. [Solved] Delete account

    By Guest,
    • 1 reply
    • 322 views

  6. [Solved] Please, send me reset password instructions for Heliohost

    By glebzer,
    • 3 replies
    • 276 views

  7. Renewing account failed

    By choochoo7298,
    • 1 reply
    • 341 views

  8. please add subdomain cloud.thepatik.com

    By patikdev,
    • 0 replies
    • 226 views

  9. Email register donor

    By adiespne,
    • 4 replies
    • 341 views

  10. Is Tommy down?

    By infantex,
    • 7 replies
    • 455 views

  11. Unable to Login to My Tommy Account

    By seintitus,
    • 3 replies
    • 679 views

  12. Problem With Login On Tommy?

    By skullys,
    • 1 reply
    • 356 views

  13. [Solved] Please add domain efunnels4u.com

    By cybermart,   
    • 2 replies
    • 313 views

  14. I donated and I didn't receive the link

    By ivancfnh,
    • 1 reply
    • 237 views

  15. [Solved] Unable to login into heliohost

    By tmzafar,
    • 4 replies
    • 303 views
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