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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. [Solved] Request to start over

    By tymek805,
    • 2 replies
    • 396 views

  2. [Solved] www URL redirection

    By juanvp,
    • 3 replies
    • 409 views

  3. [Solved] Add Service

    By viscera,
    • 1 reply
    • 266 views

  4. [Solved] Need to add another domain

    By irfanmayno,
    • 1 reply
    • 295 views

  5. [Solved] Change domain

    By groenlinkspvda,
    • 1 reply
    • 310 views

  6. Account Reset

    By openfeb102tommy,
    • 1 reply
    • 242 views

  7. [Solved] Could you wipe my server clean please

    By spinnerx,
    • 1 reply
    • 342 views

  8. [Solved] Please reset my account: start over fresh

    By quanderum,   
    • 1 reply
    • 358 views

  9. [Solved] Delete this account -

    By s77vbgj0k,
    • 1 reply
    • 331 views

  10. Delete account

    By aggressorffm,
    • 0 replies
    • 232 views

  11. [Solved] Need help wiping my account

    By ronniemwesigwa,
    • 1 reply
    • 321 views

  12. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 374 views

  13. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 539 views

  14. [Solved] Change primary domain

    By akkaunt2,
    • 1 reply
    • 284 views

  15. [Solved] I want to add another domain

    By jnreyy,
    • 3 replies
    • 354 views
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