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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. [Solved] How to add subdomain?

    By ivatsa,
    • 2 replies
    • 413 views

  2. [Solved] Add a new domain

    By ivatsa,
    • 3 replies
    • 412 views

  3. no DNS entry for webmail

    By cesvillalta,
    • 5 replies
    • 393 views

  4. I have a problem with composer to create a laravel project

    By hayahsocial2024,
    • 1 reply
    • 434 views

  5. [Solved] adding new domains

    By cesvillalta,
    • 1 reply
    • 289 views

  6. [Solved] roundcube does'n work 1 2

    By zsolt112873,
    • 24 replies
    • 1.5k views

  7. Add a new domain

    By ivatsa,
    • 1 reply
    • 302 views

  8. E-mail dns settings (spf, dkim, dmarc)

    By vvenet,
    • 0 replies
    • 339 views

  9. I have set up mail, but the website is not available: https://webmail.spanyolkonyvelo.es/roundcube/index.php?_user=zsolt%40spanyolkonyvelo.es Username: zsolt112873

    By zsolt112873,
    • 1 reply
    • 241 views

  10. [Solved] Please put one more addon domain to my account - dudaflores.com

    By mel2023,
    • 1 reply
    • 230 views

  11. [Solved] will need my information for tommy has this email doesn't function

    By Max Manning,
    • 1 reply
    • 231 views

  12. [Solved] "Mail Settings" in Plesk disappeared

    By vvenet,
    • 6 replies
    • 658 views

  13. [Solved] Request to convert andreijiroh.dev into primary domain while keeping my helioho.st subdomain as addon

    By ajhalili2006,
    • 7 replies
    • 776 views

  14. [Solved] Wipe & Start Over

    By marckeeley,   
    • 1 reply
    • 2.5k views

  15. [Solved] Please reset account and remove domain

    By mrbay,   
    • 1 reply
    • 393 views
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