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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. problem website

    By retrope,
    • 2 replies
    • 505 views

  2. [Solved] Root directory for PHP

    By raqbul,
    • 10 replies
    • 940 views

  3. [Solved] Request to get my account deleted

    By Guest coderlotl,
    • 1 reply
    • 306 views

  4. Tommy Plan and Johnny Plan difference

    By gebu8f,
    • 0 replies
    • 246 views

  5. [Solved] Submitting request for subdomain

    By scutoid,   
    • 1 reply
    • 375 views

  6. [Solved] Website content not being served properly?

    By cesvillalta,
    • 1 reply
    • 305 views

  7. [Solved] Can't send e-mail from Tommy

    By infantex,
    • 4 replies
    • 648 views

  8. [Solved] Add-on domain

    By Seekier,
    • 1 reply
    • 483 views

  9. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 292 views

  10. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 265 views

  11. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 398 views

  12. SSL/TSL error message

    By skullys,
    • 2 replies
    • 440 views

  13. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 337 views

  14. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 488 views

  15. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 328 views
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