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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,430 topics in this forum

  1. [Solved] Internal Server Error

    By msbsurfi,
    • 10 replies
    • 963 views

  2. [Solved] Domain change

    By raandre,   
    • 3 replies
    • 440 views

  3. [Solved] request domain added

    By akalia,
    • 1 reply
    • 256 views

  4. Lets Encrypt time to renew ..

    By fuzmic,
    • 0 replies
    • 338 views

  5. Node JS app on Tommy not running

    By mariadumas,
    • 1 reply
    • 294 views

  6. [Solved] Requesting for addon domains

    By myzega,
    • 2 replies
    • 418 views

  7. My error_log only shows errors from my first Flask app

    By ujcis,   
    • 6 replies
    • 625 views

  8. [Solved] Request resetting my account to start over

    By elkhaddir,
    • 1 reply
    • 353 views

  9. [Solved] Plesk Backup enable local ftp

    By nyten,
    • 5 replies
    • 1.2k views

  10. Add a new subdomain and change PHP setting

    By ivatsa,
    • 1 reply
    • 303 views

  11. [Solved] Request Custom Domain

    By licensafe,
    • 6 replies
    • 604 views

  12. [Solved] Create New Subdomain

    By orca,
    • 1 reply
    • 396 views

  13. add

    By krzysztof90,
    • 1 reply
    • 263 views

  14. [Solved] johhny - mod_fcgid: error reading data from FastCGI server - 500 Internal Server Error

    By zsolt112873,
    • 2 replies
    • 546 views

  15. webmail error

    By huycolab2023,
    • 2 replies
    • 363 views
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