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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,066 topics in this forum

  1. HelioHost Server Monitor (created by Piotr GRD) 1 2 3

    By Piotr GRD,
    • 44 replies
    • 46.1k views

  2. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 10.2k views

  3. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 2.4k views

  4. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 4.8k views

  5. Can not remove open_basedir restrictions

    By msbsurfi,
    • 1 reply
    • 72 views

  6. Permission Adjustment Request for Directory

    By talesaz,
    • 0 replies
    • 46 views

  7. [Solved] Suspicious Login Detected

    By monoista,
    • 2 replies
    • 76 views

  8. [Solved] Add a Domain

    By eduibin,
    • 1 reply
    • 47 views

  9. [Solved] Add Domain

    By eduibin,
    • 2 replies
    • 72 views

  10. [Krydos] Python Modules Request

    Topic was moved to forum Escalated Requests

  11. [Solved] Adding a domain

    By gmpintus,
    • 2 replies
    • 55 views

  12. [Solved] Domain removal

    By talesaz,
    • 1 reply
    • 65 views

  13. Cannot connect to MySql

    By codename25,
    • 1 reply
    • 57 views

  14. [Solved] Can you add subdomain (web.funapp.in)

    By funappin,   
    • 1 reply
    • 53 views

  15. Add a domain

    By fourteentrees,
    • 1 reply
    • 59 views
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