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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] Unable To Login To Cpanel

    By Magik,
    • 1 reply
    • 674 views

  2. [Solved] Add Heliohost.org To My Domains

    By codigoalvo,
    • 11 replies
    • 2.6k views

  3. [Solved] Site Down And Max Connection Issues

    By ratty76,
    • 0 replies
    • 390 views

  4. [Solved] Stevie Cpanel License

    By ref_ptc,
    • 0 replies
    • 393 views

  5. [Solved] Maximum Connections Mysql

    By toxicious,
    • 4 replies
    • 935 views

  6. [Solved] Queued Page On Addon Domain

    By dfanz0r,
    • 1 reply
    • 646 views

  7. [Inactive] Unable To Create Ruby On Rails Application

    By Brandon Green,
    • 1 reply
    • 1.3k views

  8. [Solved] Phpmyadmin Login Problem

    By niennasill,   
    • 0 replies
    • 796 views

  9. [Solved] Ssl On Own Domain

    By ethanh,   
    • 2 replies
    • 931 views

  10. [Solved] Problems With Addon Domain

    By Brandon Green,
    • 1 reply
    • 712 views

  11. [Solved] Park Domain Problem

    By amirishere,   
    • 1 reply
    • 858 views

  12. [Solved] Completely Reset Smwcsystembackup.heliohost.org

    By Jimbo1qaz,   
    • 1 reply
    • 1.4k views

  13. [Solved] Keep Getting 500 Errors On Stevie

    By ethanh,   
    • 1 reply
    • 899 views

  14. [Inactive] Unable To Login To Cpanel

    By downp,
    • 5 replies
    • 1.4k views

  15. [Solved] Redirect Problem

    By mstratford,
    • 4 replies
    • 1.9k views
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