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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. [Solved] Folders In The Home Directory Deleted

    By h3llb0y2012,
    • 4 replies
    • 1.1k views

  2. [Inactive] Java Servlet Not Getting Activated When Invoked From Jsp

    By appsjava,
    • 2 replies
    • 664 views

  3. [Solved] Domain Theft

    By goodlife,
    • 2 replies
    • 607 views

  4. [Solved] My Page Is Down..

    By Marko xD,
    • 2 replies
    • 608 views

  5. [Solved] Not Receiving Password Reset E-Mail

    By lsheen,
    • 1 reply
    • 428 views

  6. [Solved] Phishing

    By Shinryuu,
    • 0 replies
    • 797 views

  7. [Solved] How's My Site's Load Doing?

    By toxicious,
    • 11 replies
    • 1.9k views

  8. [Solved] Deploying .war File

    By rascove,
    • 2 replies
    • 469 views

  9. [Solved] Please Why Is It That Message Sent To Yahoo Return Back As Failure

    By gckarl,
    • 2 replies
    • 758 views

  10. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 644 views

  11. [Solved] Password Reset Not Working

    By nickb,
    • 1 reply
    • 377 views

  12. [Inactive] Cpanel: Addon Domains And Subdomains Show Zero

    By Imam Indra Prayudi,
    • 1 reply
    • 895 views

  13. [Solved] Cpanel Password Will Not Reset - Cannot Access My Site!

    By woohoo,   
    • 2 replies
    • 927 views

  14. [Solved] Reached My Max Process Limit Again...

    By toxicious,
    • 2 replies
    • 982 views

  15. [Solved] Index Page Content Not Showing For My Wesitei

    By john075,
    • 2 replies
    • 594 views
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