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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,295 topics in this forum

  1. change main domain name

    By Shawned,
    • 3 replies
    • 638 views

  2. SSL Problems

    By Pearl,
    • 3 replies
    • 820 views

  3. Cpanel Login Failure

    By warpdog212,
    • 2 replies
    • 649 views

  4. ftp slow

    By Facha,
    • 1 reply
    • 480 views

  5. Account not working

    By kenstaab,
    • 1 reply
    • 1.6k views

  6. Changing main domain

    By hobounce,
    • 1 reply
    • 533 views

  7. Account Deletion

    By Matt Parnell,
    • 3 replies
    • 760 views

  8. what's happened to my site

    By dppas,
    • 3 replies
    • 725 views

  9. changing of domain name

    By kccon,
    • 6 replies
    • 866 views

  10. "domain belongs to user" error

    By darina,
    • 8 replies
    • 1.1k views

  11. Account Suspended.. Please unblock

    By PryMary,
    • 2 replies
    • 581 views

  12. Login/Renew Trouble

    By mrstipe,
    • 4 replies
    • 1k views

  13. Email sending limit

    By Arihant,
    • 0 replies
    • 709 views

  14. can't login

    By adicahblora,
    • 1 reply
    • 542 views

  15. Registration

    By dromega,
    • 3 replies
    • 683 views
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