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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

  1. [Solved] Error In Adding A New Domain

    By enuvio,
    • 1 reply
    • 647 views

  2. [Solved] Java Enabled But Not Working

    By deividlm,
    • 2 replies
    • 541 views

  3. [Solved] Configuring Odbc For Mysql

    By isitpossible,   
    • 1 reply
    • 765 views

  4. [Solved] My Domain Redirects To Someone Else's Expired Domain Screen

    By Sthabile,   
    • 2 replies
    • 1.1k views

  5. [Solved] Changed Main Domain

    By brooc2,   
    • 4 replies
    • 845 views

  6. [Solved] Cannot Connect To My Website Via Ftp

    By Guest fangd123,   
    • 4 replies
    • 1.1k views

  7. [Solved] Ftp And Other Problems

    By richardm,
    • 2 replies
    • 597 views

  8. [Solved] Im Signup With Stevie And Take Me To Johnny

    By oflash,
    • 2 replies
    • 948 views

  9. [Solved] Remove Domain From Httpd.conf

    By tudor357,
    • 6 replies
    • 1.2k views

  10. [Solved] E-Mail Failures Again

    By jbirdweb,
    • 1 reply
    • 516 views

  11. [Solved] I Don't Really Have Two Accounts...

    By jackfm,
    • 1 reply
    • 498 views

  12. [Solved] Mailing List Backup

    By ElGaton,
    • 1 reply
    • 547 views

  13. [Solved] My Site Is Down Many Times

    By oflash,
    • 2 replies
    • 841 views

  14. [Solved] Jquery Not Working And Any Ajax Effects

    By oflash,
    • 2 replies
    • 906 views

  15. [Solved] Configure Mx Entry With Two Email Hosts

    By doublexp,
    • 1 reply
    • 495 views
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