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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 518 views

  2. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 525 views

  3. [Solved] There Was A Problem Creating The Sub-Domain!

    By trong,
    • 4 replies
    • 5.9k views

  4. [Solved] Forgot Username

    By fbsocial,
    • 2 replies
    • 672 views

  5. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 489 views

  6. [Solved] Pls Close: Meghyo

    By Megh Parikh,   
    • 1 reply
    • 1k views

  7. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 540 views

  8. [Solved] Help Me In Webmail

    By efxi,
    • 2 replies
    • 704 views

  9. [Solved] Please Drop All Databases

    By WebHelper,
    • 0 replies
    • 466 views

  10. [Inactive] War To Deploy

    By deyi,
    • 4 replies
    • 891 views

  11. [Solved] Cant Log In To Cpanel Reset Password Not Working

    By AfarZ,
    • 1 reply
    • 589 views

  12. [Solved] Php Mail() Stevie

    By ExtremeGaming,
    • 2 replies
    • 1.2k views

  13. [Solved] Start My Sql Service

    By deyi,
    • 1 reply
    • 851 views

  14. [Solved] Main Domain Change

    By zaxacong,
    • 2 replies
    • 674 views

  15. [Solved] Website Still Not Working After Johnny Crash

    By Papito,   
    • 2 replies
    • 654 views
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