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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,893 topics in this forum

  1. [Solved] Website Still Not Working After Johnny Crash

    By Papito,   
    • 2 replies
    • 605 views

  2. [Solved] Account De-Activates After 30 Days

    By isitpossible,
    • 1 reply
    • 1k views

  3. [Solved] Subdomain

    By matthewhalos,   
    • 3 replies
    • 1.4k views

  4. [Solved] Possible Hacked Site?

    By stephan22,
    • 2 replies
    • 987 views

  5. [Solved] No Cpanel Licence In Stevie

    By aljunaidi,
    • 6 replies
    • 1.4k views

  6. [Solved] Request For Mysql Queries Report: B2Scs

    By notallowed,
    • 2 replies
    • 670 views

  7. [Solved] Multiple Account Request

    By aulc1344,
    • 3 replies
    • 1k views

  8. [Solved] Resetting My Password After Creating An Account To Make My Login Attempt Succeed

    By mbdungo,   
    • 2 replies
    • 1.8k views

  9. [Solved] Running A Ssh

    By edwardthefma,
    • 9 replies
    • 1.4k views

  10. [Inactive] Request To Have The .war File Deployed By Creating A New Topic In Customer Service

    By deyi,
    • 1 reply
    • 633 views

  11. [Solved] Addon Domain Not Working

    By xichael,
    • 0 replies
    • 432 views

  12. [Solved] Ajax Error When Adding A New Folder On The Document Root Of An Addon Domain

    By mbdungo,   
    • 8 replies
    • 2.8k views

  13. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 470 views

  14. [Solved] Problem Accessing Subdirectories

    By wr121a,
    • 2 replies
    • 954 views

  15. [Solved] Johnny --> Stevie

    By To175,   
    • 1 reply
    • 842 views
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