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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. HELIOHOST ACCOUNT SUSPENDED

    By b3amos,
    • 2 replies
    • 547 views

  2. HELIOHOST ACCOUNT SUSPENDED

    By rezabagh,
    • 1 reply
    • 806 views

  3. New website in Queue longer then 2 days

    By sparta,
    • 3 replies
    • 988 views

  4. Account Creation in the Queue

    By i73,
    • 2 replies
    • 689 views

  5. Can not drop my procedures in phpAdmin

    By Hendrik,
    • 8 replies
    • 1.7k views

  6. Account not working

    By multiofertas,
    • 1 reply
    • 3.1k views
    • Guest
    • Guest

  7. Not authoritative parked domain

    By Landon,
    • 7 replies
    • 1.4k views
    • Guest
    • Guest

  8. Ioncube Loader Install

    By cobalt14,
    • 14 replies
    • 2.9k views

  9. Cannot send email through smtp

    By HPLife,
    • 1 reply
    • 897 views
    • Guest
    • Guest

  10. Cannot Create Account

    By Dasaru,
    • 2 replies
    • 816 views

  11. Problem with remote MYSQL connection 1 2

    By decho,
    • 15 replies
    • 6.4k views
    • Guest
    • Guest

  12. Email problem

    By lwk,
    • 3 replies
    • 670 views
    • Guest
    • Guest

  13. Delete my Account please

    By stergos,
    • 3 replies
    • 1.2k views
    • Guest
    • Guest

  14. Account suspended, deletion requeseted

    By bsquishy,
    • 6 replies
    • 959 views
    • Guest
    • Guest

  15. Site not visible

    By toontje,
    • 2 replies
    • 714 views
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