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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,880 topics in this forum

  1. Problem With Java:hvas89

    By hvas89,
    • 2 replies
    • 817 views

  2. Prevent Deletion Due To Inactivity

    By Helio_Guest,   
    • 1 reply
    • 775 views

  3. [SOLVED] Http Status 404 1 2

    By guard163,   
    • 16 replies
    • 3k views

  4. Dedicated IP Request

    By hdhdhd,
    • 1 reply
    • 651 views

  5. Problem Adding A Parked Domain

    By appsv,   
    • 2 replies
    • 1.1k views

  6. [SOLVED] Cannot Log In From Heliohost.org

    By tmercswims,
    • 3 replies
    • 1.2k views

  7. 500 Internal Server Error

    By DevMcLin,
    • 5 replies
    • 1.2k views

  8. 500 Error With Ftp

    By Ice IT Support,
    • 2 replies
    • 1.4k views

  9. Creating Subdomains + Cloudflare

    By sparta,
    • 1 reply
    • 974 views

  10. Domain - remove it from httpd.conf

    By alirezadj,
    • 1 reply
    • 886 views

  11. Python and Perl did not work (Internal Server Errror)

    By fishhead,
    • 5 replies
    • 1.3k views

  12. [SOLVED] Can't access CPanel

    By vol7ron,
    • 2 replies
    • 923 views
    • jje
    • jje

  13. [SOLVED] 503 Service Unavailable in cPanel editor

    By Nathan Johnson,
    • 6 replies
    • 2.5k views

  14. can I point my subdomain to a forum I setup in heliohost?

    By mike.zhang11,
    • 3 replies
    • 921 views

  15. [SOLVED] Requesting....

    By lisanet,
    • 9 replies
    • 1.5k views
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