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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Solved] Esqueci

    By udisolucoes,   
    • 1 reply
    • 454 views

  2. [Solved] Request For Copy Of Backup/server Move

    By bayparkm,
    • 8 replies
    • 1.3k views

  3. [Solved] Account Conflict

    By Hahli,
    • 6 replies
    • 1.4k views

  4. [Solved] Backup My Files From Johnny

    By jfsx,   
    • 1 reply
    • 912 views

  5. [Solved] I Want To Get Ssl Please

    By bhadley,
    • 8 replies
    • 1.1k views

  6. [Solved] Connection Timeout

    By Karmanus,
    • 1 reply
    • 569 views

  7. [Solved] Change Servers

    By cdgr,
    • 9 replies
    • 1.4k views

  8. [Solved] Move From Johnny 2 Stevie

    By bmesaric,
    • 4 replies
    • 429 views

  9. [Solved] Johnny -> Stevie Request

    By RX14,
    • 7 replies
    • 630 views

  10. [Solved] Move From Johnny To Stevie Request

    By nuds,
    • 4 replies
    • 511 views

  11. [Solved] Backup Files And Move From Johnny To Stevie

    By dstrange,
    • 1 reply
    • 276 views

  12. [Solved] Back Up From Johny

    By Phileas,
    • 3 replies
    • 458 views

  13. [Solved] Request - Move From Johnny To Stevie

    By miahz,
    • 3 replies
    • 337 views

  14. [Solved] Delete My Account Please

    By decs,
    • 4 replies
    • 619 views

  15. [Solved] Johnny Backup Files Request

    By Monsters,
    • 5 replies
    • 543 views
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