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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9957 topics in this forum

  1. Website Still In Queue: Approaching 48 Hour Mark

    By strakk,
    • 0 replies
    • 407 views

  2. Problem On Steive 1 2

    By hoba2010,
    • 18 replies
    • 3k views

  3. [Solved] Domain Owned By Another User (After Account Delete)

    By ccwebd,
    • 2 replies
    • 683 views

  4. Smtp & Pop On Stevie

    By r0nmlt,
    • 0 replies
    • 711 views

  5. Re Enable Switching Between Paper Laten And X3 Skin In Cpanel Johnny

    By paladox2014,
    • 0 replies
    • 426 views

  6. Mysql & Phpmyadmin Connection Problems

    By dryain,
    • 5 replies
    • 4k views

  7. Need Help - Outgoing Mail Won't Work On Mac's Mail App

    By richard1000,
    • 11 replies
    • 1.5k views

  8. Phpmyadmin Login Problem

    By stergos5,   
    • 2 replies
    • 1.9k views

  9. Fatal Error On Cpanel

    By stergos5,   
    • 8 replies
    • 2k views

  10. How Do I Setup Ssl?

    By altera,
    • 1 reply
    • 4.4k views

  11. Problem When Choosing Theme.

    By unitebrazil,
    • 1 reply
    • 539 views

  12. Which Username Allows Access To Cpanel?

    By warpdog212,
    • 1 reply
    • 793 views

  13. Cpanel Reset Password Broken On Stevie

    By paladox2014,
    • 0 replies
    • 464 views

  14. [Solved] Enable Popen() On Stevie

    By paladox2014,
    • 4 replies
    • 837 views

  15. Are Ftps Down ?

    By To175,
    • 5 replies
    • 1.7k views
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