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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9958 topics in this forum

  1. My Cpanel Account Has Been Hacked!

    By bassman,   
    • 2 replies
    • 1k views

  2. Upgrade Php On Stevie [Suggestion]

    By l2d4y3,
    • 1 reply
    • 751 views

  3. Stevie Mysql Phpmyadmin Error

    By paladox2014,
    • 1 reply
    • 501 views

  4. Cpanel Upgrade On Johnny [Suggestion]

    By paladox2014,
    • 4 replies
    • 776 views

  5. Upgrade Mysql On Stevie [Suggestion]

    By paladox2014,
    • 2 replies
    • 628 views

  6. Suggestion To Upgrade Your Own Website Php And Mysql Version

    By paladox2014,
    • 1 reply
    • 528 views

  7. Am I Blocked....? (Firewall Issue)

    By daksh7011,
    • 6 replies
    • 1.3k views

  8. Hh Website Not Available, Ftp Server Down As Well (User Blocked by Firewall)

    By ramakan,
    • 3 replies
    • 706 views

  9. [Request]Permission To Create A New Account On Johnny

    By ccwebd,
    • 9 replies
    • 1.2k views

  10. No Permission To Read Zone In Dns

    By melabox,   
    • 2 replies
    • 1.4k views

  11. [Solved] Stevie Server Down..!? (User blocked by firewall)

    By daksh143,
    • 9 replies
    • 1.7k views

  12. Johnny: Failure Initializing Sftp Session: Unable To Request Sftp Subsystem

    By pedrovgp,   
    • 0 replies
    • 2.5k views

  13. [Solved] Fraudlent Account

    By usmanejaz,   
    • 2 replies
    • 797 views

  14. [Solved] Queued: Strakk

    By strakk,
    • 3 replies
    • 784 views

  15. All Files Have A 404 Not Found Error

    By strakk,
    • 4 replies
    • 757 views
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