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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10118 topics in this forum

  1. Has My Account Been Deactivated? (Firewall Issue)

    By techmex,
    • 2 replies
    • 778 views

  2. Maximum File Size

    By lafl,   
    • 1 reply
    • 1.1k views

  3. Suspension, Login Issues And Continuing Backup Failures

    By Cori,   
    • 1 reply
    • 785 views

  4. Dns Entry Already Exist

    By johannsdiary,   
    • 1 reply
    • 1.1k views

  5. Cannot Access The Postgresql Database

    By smstip,
    • 0 replies
    • 419 views

  6. Port 443 Open For My Username?

    By DAKSH101,
    • 5 replies
    • 1.3k views

  7. Cannot Access Phpmyadmin

    By cscro5apps,   
    • 2 replies
    • 1.9k views

  8. Cannot Restore My Mysql Database

    By anjielon,   
    • 1 reply
    • 721 views

  9. [Solved] Dns Update

    By jonesth3,
    • 2 replies
    • 587 views

  10. Deactivate My Account

    By kesavan,
    • 2 replies
    • 964 views

  11. Database Mysql

    By jazons,
    • 0 replies
    • 584 views

  12. Drupal8 Cannot Be Installed

    By fezkade66,   
    • 1 reply
    • 896 views

  13. Waiting For Java

    By Aloisio,
    • 1 reply
    • 739 views

  14. Request For Deploy

    By luxnobis85,
    • 0 replies
    • 735 views

  15. Unable To Access To My Account And Ssl Email Don't Work On Thunderbird

    By bebo30,   
    • 3 replies
    • 819 views
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