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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,647 topics in this forum

  1. [Solved] reboot request

    By digiplumb,
    • 1 reply
    • 93 views

  2. [Solved] add new domain

    By talesaz,
    • 1 reply
    • 91 views

  3. LIST OF DOMAINS TO DELETE, please

    By jeffersonmidei,
    • 1 reply
    • 74 views

  4. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 1 reply
    • 97 views

  5. [Solved] I cant open vps. ping return timeout

    By metalost2,
    • 4 replies
    • 123 views

  6. [Solved] Spelling error on my domain

    By carolineamran,
    • 1 reply
    • 78 views

  7. [Wolstech] request to create an account on Lily.

    Topic was moved to forum Escalated Requests

  8. [Solved] add domain

    By theskyempty,
    • 1 reply
    • 76 views

  9. [Krydos] Outgoing connection to Aiven PostgreSQL is refused

    Topic was moved to forum Escalated Requests

  10. [Solved] Unsuspent account

    By webmast1,
    • 10 replies
    • 210 views

  11. [Solved] Add a domain to my HelioHost account

    By tecandsoftsrv,
    • 1 reply
    • 101 views

  12. Email DNS Settings setup - SPF and DKIM

    By eliazar225,
    • 1 reply
    • 74 views

  13. Site very slow

    By nunowonder,
    • 1 reply
    • 77 views

  14. [Solved] Reset Account Request

    By fabrizziofabiano,
    • 1 reply
    • 71 views

  15. pip install fastapi in morty

    Topic was moved to forum Escalated Requests

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