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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,320 topics in this forum

  1. [Krydos] Enable mysql remote access

    Topic was moved to forum Escalated Requests

  2. Uncreated

    By ibra,
    • 1 reply
    • 111 views

  3. [Solved] Reset my account

    By ibra,
    • 3 replies
    • 90 views

  4. Not Found The requested

    By ibra,
    • 1 reply
    • 128 views

  5. [Solved] Delete and add Domain please

    By pokemonwawi,
    • 1 reply
    • 118 views

  6. Hi, I would like to updates DNS Records

    Topic was moved to forum Escalated Requests

  7. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 2 replies
    • 131 views

  8. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 1 reply
    • 117 views

  9. [Solved] Possible Terms of Service violation detected

    By pokemonwawi,
    • 3 replies
    • 109 views

  10. [Solved] the domain stopped serving duo to this configuration

    By osmaralvarez6911,
    • 4 replies
    • 149 views

  11. php open base dir restriction and graditudinal blessings (gratitude)

    By ajaxStardust,
    • 0 replies
    • 73 views

  12. DKIM records

    Topic was moved to forum Escalated Requests

  13. [Solved] Add New Domain please

    By pokemonwawi,
    • 1 reply
    • 87 views

  14. 404

    By w2hsystem,
    • 2 replies
    • 55 views

  15. [Wolstech] Lily Account

    Topic was moved to forum Escalated Requests

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