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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. info downtime

    By w2hsystem,
    • 1 reply
    • 59 views

  2. [Krydos] Activate My VPS Again

    Topic was moved to forum Escalated Requests

  3. [Krydos] Request: Python Packages

    Topic was moved to forum Escalated Requests

  4. Account statement: suspended

    Topic was moved to forum Escalated Requests

  5. Issues extracting zip

    By developer1,
    • 2 replies
    • 653 views

  6. [Solved] edit dns

    By jnreyy,
    • 1 reply
    • 99 views

  7. [Krydos] Please enable Remote MySQL access for my account (lostandfound, Johnny server).

    Topic was moved to forum Escalated Requests

  8. [Solved] Got blocked due to too much login attempts

    By thofficial,
    • 0 replies
    • 88 views

  9. My account suspended

    By Aradkane,
    • 6 replies
    • 165 views

  10. My acount suspended

    By Aradkane,
    • 1 reply
    • 59 views

  11. [Solved] new domain request

    By cyranicusmcneff,
    • 1 reply
    • 95 views

  12. [Solved] Removing websites

    By harmer,
    • 2 replies
    • 83 views

  13. [Solved] Domains Request

    By arco,
    • 1 reply
    • 104 views

  14. [Solved] domain

    By mixedmediam,   
    • 1 reply
    • 86 views

  15. Pago

    Topic was moved to forum Escalated Requests

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