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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,966 topics in this forum

  1. [Solved] add domains to whistlermedia user

    By whistlermedia,   
    • 1 reply
    • 56 views

  2. Python module : duckduckgo-search

    Topic was moved to forum Escalated Requests

  3. Subdomain Adding

    By efeauther,
    • 2 replies
    • 53 views

  4. Storage count mismatch - what is using so much space?

    Topic was moved to forum Escalated Requests

  5. Lily account request

    Topic was moved to forum Escalated Requests

  6. [Solved] Persistent 504 Timeout Errors on Hosted Service

    By wangyaa,
    • 2 replies
    • 75 views

  7. [Krydos] Request for additional domain and wsgi control

    Topic was moved to forum Escalated Requests

  8. Frequent 504 Gateway Time-out errors on my PHP sites

    By freelio,
    • 7 replies
    • 95 views

  9. [Solved] Adding Domain

    By Ibrahim Ehab,
    • 1 reply
    • 59 views

  10. [Solved] Remove a custom domain

    By wangyaa,   
    • 1 reply
    • 45 views

  11. [Solved] add a new domain

    By wangyaa,   
    • 1 reply
    • 40 views

  12. domain change

    By ncatey1,
    • 2 replies
    • 73 views

  13. Donation

    Topic was moved to forum Escalated Requests

  14. Install Python version and modules

    Topic was moved to forum Escalated Requests

  15. VPS91 rebuild request

    Topic was moved to forum Escalated Requests

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