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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,449 topics in this forum

  1. [Solved] Reset host to default

    By sat4all,
    • 2 replies
    • 85 views

  2. [Solved] Add New Domain pls

    By zerajerzasouma14,
    • 1 reply
    • 69 views

  3. [Solved] ADD DOMAIN AND SUBDOMAINS PLEASE

    By brunomanoelfb,
    • 9 replies
    • 159 views

  4. [Krydos] Requesting update of payment method

    Topic was moved to forum Escalated Requests

  5. [Krydos] Enable remote PostgreSQL access

    Topic was moved to forum Escalated Requests

  6. [Solved] Request to enable SSH access on Johnny

    By blasco86,
    • 2 replies
    • 78 views

  7. Paypal payment page error for VPS

    Topic was moved to forum Escalated Requests

  8. [Solved] Morty top up?

    By beporter,
    • 4 replies
    • 132 views

  9. [Solved] I want to add a domain name to my account

    By samdav,
    • 7 replies
    • 122 views

  10. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 67 views

  11. Multiple account

    By alchimistofcrypt,
    • 1 reply
    • 55 views

  12. [Solved] CHANGE MY DOMAIN NAME

    By merakhataml,
    • 3 replies
    • 94 views

  13. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 66 views

  14. [Solved] Plesk mobile app error

    By piyushukani,
    • 3 replies
    • 105 views

  15. 504 Gateway Time-out

    By marvelousaare,
    • 2 replies
    • 71 views
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