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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,888 topics in this forum

  1. [Solved] Domain 'sergiomoveis.net.br'

    By luizmax,   
    • 3 replies
    • 387 views

  2. [Solved] Heliohost Account Queued.

    By eoacosta,
    • 2 replies
    • 433 views

  3. [Solved] Port 5000 Is Blocked.

    By Martijnie,   
    • 1 reply
    • 1k views

  4. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 266 views

  5. [Solved] Delete My Account!

    By Jimbo1qaz,   
    • 3 replies
    • 932 views

  6. [Solved] Error Starting Struts Application

    By softlab,
    • 1 reply
    • 317 views

  7. [Solved] Error While Adding Domaine Name Using "addon Domains"

    By junk099,
    • 4 replies
    • 626 views

  8. [Solved] Can't Login To My Account

    By Norway174,
    • 2 replies
    • 422 views

  9. [Solved] Cant Login Cpanel - Reset Password Not Working

    By aamsur,
    • 1 reply
    • 461 views

  10. [Solved] Cannot Upload An Archive With File Manager

    By stgeorge,   
    • 1 reply
    • 1.1k views

  11. [Solved] Request For Deploy

    By softlab,
    • 2 replies
    • 328 views

  12. [Solved] Server Move Request

    By chatplaza,   
    • 1 reply
    • 700 views

  13. [Solved] Addon Domain Problem

    By miniurl,
    • 3 replies
    • 373 views

  14. [Solved] Email Delivery Fail

    By mike111,   
    • 8 replies
    • 1.4k views

  15. [Solved] Stevie Down?

    By firstclass,
    • 10 replies
    • 1.9k views
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