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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] Deploying Ror App At Heliohost: Help Needed

    By jmz,   
    • 4 replies
    • 940 views

  2. [Solved] Folders In The Home Directory Deleted

    By h3llb0y2012,
    • 4 replies
    • 644 views

  3. [Inactive] Java Servlet Not Getting Activated When Invoked From Jsp

    By appsjava,
    • 2 replies
    • 293 views

  4. [Solved] Domain Theft

    By goodlife,
    • 2 replies
    • 264 views

  5. [Solved] My Page Is Down..

    By Marko xD,
    • 2 replies
    • 316 views

  6. [Solved] Not Receiving Password Reset E-Mail

    By lsheen,
    • 1 reply
    • 150 views

  7. [Solved] Phishing

    By Shinryuu,
    • 0 replies
    • 520 views

  8. [Solved] How's My Site's Load Doing?

    By toxicious,
    • 11 replies
    • 1.1k views

  9. [Solved] Deploying .war File

    By rascove,
    • 2 replies
    • 181 views

  10. [Solved] Please Why Is It That Message Sent To Yahoo Return Back As Failure

    By gckarl,
    • 2 replies
    • 418 views

  11. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 299 views

  12. [Solved] Password Reset Not Working

    By nickb,
    • 1 reply
    • 140 views

  13. [Inactive] Cpanel: Addon Domains And Subdomains Show Zero

    By Imam Indra Prayudi,
    • 1 reply
    • 499 views

  14. [Solved] Cpanel Password Will Not Reset - Cannot Access My Site!

    By woohoo,   
    • 2 replies
    • 547 views

  15. [Solved] Reached My Max Process Limit Again...

    By toxicious,
    • 2 replies
    • 632 views
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