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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. [Solved] Add new subdomain

    By mricardi,
    • 1 reply
    • 339 views

  2. [Solved] Adding of domain

    By Tina golden,   
    • 2 replies
    • 417 views

  3. [Solved] Adding of domain

    By Tina golden,   
    • 1 reply
    • 371 views

  4. [Solved] My domain doesn't work

    By themyth,
    • 8 replies
    • 679 views

  5. [Solved] Add domain to account

    By greggolong,   
    • 2 replies
    • 384 views

  6. [Solved] I want to add a new domain

    By themyth,
    • 1 reply
    • 370 views

  7. [Solved] Adding of domain

    By Tina golden,
    • 1 reply
    • 451 views

  8. [Solved] Is my website set correctly?

    By gmpintus,
    • 4 replies
    • 522 views

  9. Request for Account Deletion – Tommy Server (Username: niaoniao)

    By Naomi Liu,
    • 1 reply
    • 388 views

  10. [Solved] Request to Download Current Files for Backup – SkillConnect Website

    By Naomi Liu,   
    • 1 reply
    • 379 views

  11. Can not remove open_basedir restrictions

    By msbsurfi,
    • 1 reply
    • 358 views

  12. Permission Adjustment Request for Directory

    By talesaz,
    • 0 replies
    • 311 views

  13. [Solved] Suspicious Login Detected

    By monoista,
    • 2 replies
    • 310 views

  14. [Solved] Add a Domain

    By eduibin,
    • 1 reply
    • 295 views

  15. [Solved] Add Domain

    By eduibin,
    • 2 replies
    • 407 views
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