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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. Technical Assistance Needed: Database Error During Sngine Script Installation

    By OussAma ElOGRI,
    • 3 replies
    • 835 views

  2. [Solved] New subdomain

    By costacja,
    • 1 reply
    • 529 views

  3. [Solved] Seemingly lost my account: "Unable to log in with that username and password" when attempting login

    By pizzapizza72,
    • 1 reply
    • 235 views

  4. [Solved] Request Addon Domain

    By pbryan,
    • 1 reply
    • 625 views

  5. [Solved] Add subdomain to existing domain

    By pizzapizza72,
    • 1 reply
    • 751 views

  6. [Solved] Add domain. username vivekrajan007

    By vivekrajan007,
    • 1 reply
    • 229 views

  7. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 633 views

  8. Previous Edit: Mysql/mariadb remote hosting

    By mgchristian,
    • 2 replies
    • 932 views

  9. [Solved] VPS Renewal without PayPal Account

    By ocarina,
    • 1 reply
    • 433 views

  10. [Solved] Is there a trash that I need to empty?

    By mgmason,
    • 7 replies
    • 2.1k views

  11. [Solved] Please add domain

    By Saerwyth,
    • 1 reply
    • 647 views

  12. [Solved] Change of domain name

    By vivekrajan007,
    • 2 replies
    • 880 views

  13. [Solved] Request to Add Subdomains

    By roxanne,   
    • 6 replies
    • 1.4k views

  14. [Solved] Request to create an Addon Domain

    By xmlsdk,
    • 3 replies
    • 974 views

  15. Reset My account

    By douglaswebster21,
    • 3 replies
    • 385 views
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