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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,015 topics in this forum

  1. [Solved] Not able to login into wordpress

    By y2asafemeds,
    • 11 replies
    • 480 views

  2. Website down

    By encontra,
    • 1 reply
    • 176 views

  3. [Solved] Add-on Domain

    By tmaahik,   
    • 1 reply
    • 239 views

  4. [Solved] account reset

    By Guest hunterp11,   
    • 3 replies
    • 277 views

  5. [Solved] Changing the initial domain name

    By romanyhm,   
    • 1 reply
    • 201 views

  6. [Solved] Request to change domain name

    By pmcsween,   
    • 1 reply
    • 191 views

  7. [Solved] Please change my main domain

    By svpukha,
    • 1 reply
    • 189 views

  8. [Solved] Plesk cannot access

    By jason97965,
    • 1 reply
    • 287 views

  9. want to switch to tommy

    By guessthecase501,
    • 1 reply
    • 194 views

  10. [Solved] Subdomain Add

    By walterpowell,
    • 2 replies
    • 223 views

  11. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,   
    • 1 reply
    • 400 views

  12. [Solved] Domain Name Needing Changed

    By aaronmaruska,
    • 4 replies
    • 362 views

  13. [Solved] Error

    By mytrosuper,
    • 2 replies
    • 286 views

  14. [Solved] Johnny down ?

    By dahuhunter,
    • 4 replies
    • 333 views

  15. [Solved] Wordpress not working

    By caiquedb,   
    • 1 reply
    • 204 views
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