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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Change main domain

    By amarks,
    • 3 replies
    • 183 views

  2. [Solved] Change subdomain document root

    By alvaromldev,
    • 2 replies
    • 195 views

  3. [Solved] PHP Not Working on my server

    By stewguy,
    • 9 replies
    • 358 views

  4. Renewing Account

    By maiabhmg,
    • 1 reply
    • 178 views

  5. [Solved] Renewing of account doesn't work

    By zorotastic,
    • 1 reply
    • 194 views

  6. [Solved] Can you update my DNS record to include details from LetsEncrypt?

    By rnddave,
    • 2 replies
    • 238 views

  7. [Solved] Unable to renew

    By ramersonw,
    • 1 reply
    • 210 views

  8. [Solved] Wipe my account and start over from begin

    By csrtechx,
    • 3 replies
    • 238 views

  9. [Solved] Create a subdomain

    By alvaromldev,
    • 1 reply
    • 273 views

  10. [Solved] CHANGE DOMAIN NAME

    By merakhataml,
    • 3 replies
    • 239 views

  11. Unable to unarchive account

    By TypoMustakes,
    • 1 reply
    • 180 views

  12. Using C# SmtpClient in Lily server

    By heymolly,
    • 4 replies
    • 674 views

  13. [Solved] JSP/JAVA

    By rodrigom,
    • 1 reply
    • 181 views

  14. [Solved] Need help with account renewal

    By vir,
    • 1 reply
    • 203 views

  15. [Solved]Can't configure DNS A

    By ebio,
    • 1 reply
    • 214 views
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