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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,755 topics in this forum

  1. [Solved] Domain name change

    By samsite2,
    • 1 reply
    • 278 views

  2. [Solved] Domain Add

    By samsite2,
    • 1 reply
    • 307 views

  3. [Solved] Account invite not sent to email

    By celesta1,
    • 2 replies
    • 286 views

  4. [Solved] Add domain name to my account

    By hostmysiteplease,
    • 4 replies
    • 481 views

  5. [Solved] add domain please

    By osmaralvarez6911,
    • 3 replies
    • 398 views

  6. Rebuild VPS

    By einsmusk,
    • 3 replies
    • 397 views

  7. [Solved] Account reset

    By techsmit,
    • 2 replies
    • 329 views

  8. [Solved] Change my account email to gmail please

    By roxanne,
    • 2 replies
    • 356 views

  9. [Solved] Please enable SSH access for my account: nazzkid207

    By nazzkid207,
    • 1 reply
    • 257 views

  10. [Solved] Add a New Domain please

    By pokemonwawi,
    • 1 reply
    • 305 views

  11. [Solved] Need to create subdomains

    By mrj,
    • 2 replies
    • 362 views
    • mrj
    • mrj

  12. [Solved] Request for subdomains

    By npnbss,   
    • 1 reply
    • 287 views

  13. Cant create account

    By dave12,
    • 1 reply
    • 236 views

  14. [Solved] Add domain

    By chapmjs,   
    • 1 reply
    • 282 views

  15. [Solved] Request for new addon domains to be added to my account

    By chrisohps,
    • 8 replies
    • 711 views
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