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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,151 topics in this forum

  1. [Solved] account 404

    By w2hsystem,
    • 2 replies
    • 67 views

  2. [Solved] Add 2 new subdomains

    By mricardi,
    • 1 reply
    • 58 views

  3. [Solved] Reset my account please

    By mrrobot0,
    • 6 replies
    • 154 views

  4. [Solved] Please add subdomains

    By chekavokolyan,   
    • 2 replies
    • 101 views

  5. user: wapps Please make a Admin backup of my account.

    By wapps,
    • 6 replies
    • 119 views

  6. Domain Still Showing "Queued" Page After Several Hours on webmail on my both domains

    By roxanne,   
    • 2 replies
    • 78 views

  7. [Solved] Request to Add New Domain

    By b0chard,   
    • 4 replies
    • 106 views

  8. [Krydos] Syria Damascus

    Topic was moved to forum Escalated Requests

  9. [Solved] Account creation in progress for over 2 hours

    By ahoyaa,
    • 1 reply
    • 71 views

  10. [Solved] Add a .com domain

    By xabierpico,
    • 2 replies
    • 89 views

  11. External MySQL Database

    By michaelhoffman,   
    • 2 replies
    • 79 views

  12. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 45 views

  13. [Solved] add domain to account ignaciomtds

    By ignaciomtds,
    • 1 reply
    • 99 views

  14. [Solved] Vrijschot

    By tjpronk,
    • 3 replies
    • 106 views

  15. Node.js App Fails to Start - No Logs on Plesk

    By aiwodemaya,
    • 2 replies
    • 80 views
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