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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. [Solved] Support

    By lab18bke,
    • 1 reply
    • 59 views

  2. [Solved] Add a domain

    By heraldsofruin,
    • 1 reply
    • 57 views

  3. [Solved] Can not login to heliohost dashboard

    By msbsurfi,
    • 1 reply
    • 61 views

  4. Add domain

    By lombardonicolo49,
    • 7 replies
    • 115 views

  5. Multiple accounts detected

    Topic was moved to forum Escalated Requests

  6. [Solved] Can i add my own domain that i have?

    By carbonapi,
    • 3 replies
    • 3.5k views

  7. Service temporarily unavailable (503)

    By AdamMat,
    • 1 reply
    • 47 views

  8. MS SQL DB

    By meil,
    • 1 reply
    • 56 views

  9. [Solved] add the domain

    By live7day,
    • 1 reply
    • 45 views

  10. [Wolstech] MS SQL DB

    Topic was moved to forum Customer Service

  11. add domain to my account

    By mannapijush1,   
    • 1 reply
    • 45 views

  12. Request to enable remote PostgreSQL access for my IP

    Topic was moved to forum Escalated Requests

  13. [Solved] I want to change my domain name

    By soloriderxi,
    • 1 reply
    • 54 views

  14. can i change my domain and username

    By carbonapi,
    • 3 replies
    • 323 views

  15. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 44 views
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