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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,320 topics in this forum

  1. SMTP Timeout — Unable to Connect to mail.tanzilskill.helioho.st

    By ibra,
    • 5 replies
    • 99 views

  2. Can't connect to DB, please check inserted data

    By ibra,
    • 1 reply
    • 136 views

  3. Request to Add Subdomain to my account

    By brunomanoelfb,
    • 1 reply
    • 35 views

  4. Request to Add and Change Main Domain to taufikhz.my.id and Add New Domain taufikhz.helioho.st

    By taufikhizet1350,
    • 2 replies
    • 153 views

  5. phpMyAdmin

    By ibra,
    • 3 replies
    • 60 views

  6. Requesting Account deletion

    Topic was moved to forum Escalated Requests

  7. Request Add Domain taufikhz.my.id

    By taufikhizet1350,
    • 1 reply
    • 121 views

  8. [Solved] Website reactivation request

    By marcodalcanto,
    • 3 replies
    • 113 views

  9. [Krydos] Webmail Not works

    Topic was moved to forum Escalated Requests

  10. [Wolstech] Lilly access request for dotnet

    Topic was moved to forum Escalated Requests

  11. Possible Terms of Service violation detected

    By rmx1986,
    • 1 reply
    • 57 views

  12. i want to change my domain (https://bluesky4e.heliohost.us/) to (https://olvproxy.heliohost.us/)

    By dwyazzo2000,
    • 1 reply
    • 76 views

  13. DNS records for email

    By imimbergman,
    • 2 replies
    • 68 views

  14. [Solved] Request to add a new domain name and remove the old one

    By blueyesk,
    • 1 reply
    • 153 views

  15. [Solved] Add a new subdomain in my account

    By ai,   
    • 1 reply
    • 65 views
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