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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,633 topics in this forum

  1. everlasting "Space Upgrade"

    Topic was moved to forum Escalated Requests

  2. [Solved] Domain name change

    By russgarde03,
    • 2 replies
    • 71 views

  3. Drupal update

    By visionm,
    • 6 replies
    • 144 views

  4. [Krydos] Shutdown of vps29

    Topic was moved to forum Escalated Requests

  5. [Krydos] no access whatsoever

    Topic was moved to forum Escalated Requests

  6. Addition of free domains in Heliohost

    By hundalprabh07,
    • 1 reply
    • 75 views

  7. [Solved] To add domain

    By harmer,
    • 4 replies
    • 118 views

  8. Request Additional Python Modules

    Topic was moved to forum Escalated Requests

  9. [Solved] Would you please add domain elivergara.com

    By elivergara,   
    • 2 replies
    • 69 views

  10. Python3 Dependencies Needed for Tommy

    Topic was moved to forum Escalated Requests

  11. No changes made to website, but it now gives 500 error

    By alewis,
    • 9 replies
    • 141 views

  12. [Krydos] Cancel subscription

    Topic was moved to forum Escalated Requests

  13. [Solved] Addon Domain Request

    By ismailserin,
    • 2 replies
    • 59 views

  14. Dovecot Reload Failed - Restored Johnny Account

    By bintrestreeterm,
    • 2 replies
    • 239 views

  15. [Krydos] Upgrade VPS

    Topic was moved to forum Escalated Requests

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