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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,299 topics in this forum

  1. [Solved] Suspended: hh_rajaa

    By rajaa,
    • 1 reply
    • 442 views

  2. [Solved] Queued: hh_gphitcom

    By gphitcom,
    • 2 replies
    • 501 views

  3. [Solved] Move To Ricky or Tommy

    By jurgisb,   
    • 4 replies
    • 1.2k views

  4. [Solved] Move my server to Ricky

    By softlab,
    • 3 replies
    • 667 views

  5. [Solved] Site not working

    By santos,
    • 1 reply
    • 428 views

  6. [Solved] My website is not working mad2018

    By madapuram,
    • 2 replies
    • 608 views

  7. Need new invite (Anonymous Fox)

    By smartmc,
    • 2 replies
    • 768 views

  8. The login is invalid

    By mooakat1,
    • 2 replies
    • 638 views

  9. [Solved] Move my server to Tommy

    By unicorn1,
    • 4 replies
    • 697 views

  10. 500 Internal Server Error

    By studius,
    • 10 replies
    • 1.2k views

  11. [Solved] can't add old domains to new account ("already exists in the Apache configuration.")

    By Hitmaker,
    • 5 replies
    • 829 views

  12. [Solved] Archived account's backup

    By mtpews,
    • 1 reply
    • 505 views

  13. Mail POP not responding...

    By skully,
    • 2 replies
    • 704 views

  14. domains not working

    By gadgetcc2,
    • 1 reply
    • 548 views

  15. [Solved] Domain not working

    By gadgetcc2,
    • 4 replies
    • 744 views
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