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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,914 topics in this forum

  1. [Solved] Missing Disk Space

    By jpl2,
    • 4 replies
    • 1.2k views

  2. [Solved] Unarchiving Unactive Account.

    By midonao,
    • 4 replies
    • 958 views

  3. [Solved] Request to move to Tommy

    By aereyes5,
    • 2 replies
    • 650 views

  4. Connection Problem

    By lightnin,
    • 2 replies
    • 2.4k views

  5. [Solved] My website force suspended

    By byeyoubp,
    • 1 reply
    • 673 views

  6. [Solved] Is DKIM enabled when sending email?

    By MauroF,   
    • 5 replies
    • 2.3k views

  7. [Solved] Admin, Please unarchieve my account

    By anung,
    • 3 replies
    • 926 views

  8. [Solved] Increase Email Limit

    By qsgt,
    • 1 reply
    • 864 views

  9. [Solved] Increase Space

    By qsgt,
    • 3 replies
    • 1k views

  10. [Solved] Release my domain 1 2

    By gvr590,   
    • 22 replies
    • 4.7k views

  11. [Solved] Request to move to Tommy

    By juanfer,
    • 2 replies
    • 699 views

  12. [Solved] Server move request

    By amalgd,
    • 5 replies
    • 1.2k views

  13. [Solved] Can't Change Main Domain

    By awal1,
    • 3 replies
    • 909 views

  14. [Solved] Request: account reactivation

    By igoreck,
    • 2 replies
    • 707 views

  15. [Solved] Node.js

    By filmegoo,
    • 8 replies
    • 1.9k views
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