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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,309 topics in this forum

  1. [Solved] Server move request

    By zoliking,   
    • 1 reply
    • 460 views

  2. Adding an eu.org domain as an alias or addon

    By lookyweb,   
    • 6 replies
    • 1.8k views

  3. Server Error

    By RH9,
    • 10 replies
    • 1.5k views
    • RH9
    • RH9

  4. Prevent users from accessing subdomains from directory

    By dalrae,
    • 1 reply
    • 507 views

  5. [Solved] 2FA Removal

    By tycoonlover1359,
    • 2 replies
    • 915 views

  6. [Solved] Can't access postgresql db remotely

    By hsjdd,
    • 1 reply
    • 490 views

  7. [Solved] Please Unarchive My Account

    By maglck,
    • 4 replies
    • 666 views

  8. [Solved] Archived account because of inactivity.

    By ivatsa,
    • 1 reply
    • 503 views

  9. Error 500 all the time

    By studiosu,
    • 10 replies
    • 1.1k views

  10. Jsp code not working

    By ramproje,
    • 1 reply
    • 426 views

  11. 500 internal error

    By ernestd3,
    • 2 replies
    • 1.2k views

  12. Blocked ip?

    By sendmail,
    • 5 replies
    • 1k views

  13. Where can I see the error console?

    By virtuala,
    • 1 reply
    • 529 views

  14. [Solved] 500 Internal Server Error

    By dalrae,
    • 5 replies
    • 948 views

  15. [Solved] Can I please get mcrypt module is installed

    By johnwise,
    • 5 replies
    • 680 views
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