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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,502 topics in this forum

  1. [Solved] Cannot access Cpanel

    By costcowh,
    • 1 reply
    • 592 views

  2. [Solved] Server Move Request

    By vrandon,
    • 1 reply
    • 470 views

  3. [Solved] Unarchive account

    By rocks,
    • 3 replies
    • 719 views

  4. Forget Password

    By Itsariyo,
    • 1 reply
    • 880 views

  5. I keep getting a 500 Internal Server Error when running a .py file.

    By luckster,
    • 3 replies
    • 803 views

  6. [Solved] Server move request

    By tilde,
    • 3 replies
    • 653 views

  7. [Solved] I did not login in 1 month and got suspended

    By juris,
    • 2 replies
    • 729 views

  8. [Solved] 403 Forbidden Error

    By Seekier,
    • 4 replies
    • 993 views

  9. [Solved] unarchive request logdog

    By logdog,
    • 2 replies
    • 747 views

  10. [Solved] Account on Tommy - Can't get Node.js tutorial to work

    By robev,
    • 2 replies
    • 971 views

  11. [Solved] Help Me Move My Account (Donation Screenshot)

    By sure-bet,   
    • 1 reply
    • 1k views

  12. [Solved] problems installing ssl certificate in subdomain

    By retrope,
    • 12 replies
    • 8.3k views

  13. help

    By sulam,
    • 3 replies
    • 1k views

  14. [Solved] Remote access to MySQL

    By ternsjo,   
    • 2 replies
    • 908 views

  15. porting postgresql and connection issue

    By nltrade,
    • 2 replies
    • 828 views
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