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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Freenom Domain Nameservers

    By wrenaud,
    • 4 replies
    • 695 views

  2. [Solved] TomCat log access

    By fjmduran,
    • 5 replies
    • 532 views

  3. [Solved] Enable Postgis Extension

    By farkkill,
    • 2 replies
    • 445 views

  4. [Solved] Inactive Account

    By igoreck,
    • 2 replies
    • 408 views

  5. [Solved] archived account: postfre

    By postfred,   
    • 2 replies
    • 646 views

  6. [Solved] PostgreSQL Remote Access

    By farkkill,   
    • 2 replies
    • 665 views

  7. [Solved] want to change primary domain 1 2

    By harshsha,   
    • 15 replies
    • 1.5k views

  8. FTP Problem And Question

    By raquib,
    • 8 replies
    • 584 views

  9. PHP version too old

    By atdx,
    • 12 replies
    • 849 views

  10. [Solved] https and non-www

    By vizinho,
    • 6 replies
    • 807 views

  11. [Solved] SFTP and file permissions

    By vizinho,
    • 1 reply
    • 413 views

  12. [Solved] .PT domain

    By vizinho,
    • 2 replies
    • 475 views

  13. [Solved] Suspended:phink

    By sportnix,
    • 2 replies
    • 413 views

  14. [Solved] Hacked?

    By louiseat,
    • 2 replies
    • 412 views

  15. problem in ssl after changing the main domain

    By debajyot,
    • 1 reply
    • 385 views
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