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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,237 topics in this forum

  1. [Solved] Check script

    By heirloom,
    • 4 replies
    • 905 views

  2. [Solved] Server Problem

    By bilalkv,   
    • 4 replies
    • 1.1k views

  3. [Solved] Unarchive Request

    By cdcan,
    • 1 reply
    • 422 views

  4. [Solved] Tommy Server Signup

    By tycoonlover1359,
    • 3 replies
    • 724 views

  5. [Solved] Python 1 2

    By bmeyer,
    • 17 replies
    • 2.1k views

  6. [Solved] Unarchive request

    By Nimb,
    • 1 reply
    • 583 views

  7. [Solved] Unarchive

    By calax2,
    • 1 reply
    • 467 views

  8. [Solved] Need explanations on cPanel credentials

    By labrecqv,   
    • 2 replies
    • 1k views

  9. [Solved] Uploading directory structure

    By bmeyer,
    • 2 replies
    • 609 views

  10. Requesting external cron job setup for Ghost CMS

    By Seekier,
    • 4 replies
    • 799 views

  11. [Solved] Server Move Request

    By jeffvig,
    • 1 reply
    • 438 views

  12. SSL Certificate Error

    By leranjun,
    • 1 reply
    • 578 views

  13. [Solved] Unarchive lego

    By sdk,
    • 1 reply
    • 445 views

  14. [Solved] Kill Python processes

    By troodber,
    • 2 replies
    • 677 views

  15. [Solved] Unable to stop python script

    By sebas,   
    • 2 replies
    • 1.8k views
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