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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,658 topics in this forum

  1. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 833 views

  2. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 600 views

  3. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 621 views

  4. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 521 views

  5. [Solved] Delete account

    By Guest hunterp11,
    • 1 reply
    • 552 views

  6. [Solved] Weird password issue

    By jontron,
    • 4 replies
    • 901 views

  7. SSH access problem

    By shyam1000,   
    • 2 replies
    • 743 views

  8. [Solved] already donated

    By raposo09,
    • 1 reply
    • 513 views

  9. Inquiry on my account being moved to Plesk

    By seintitus,
    • 0 replies
    • 544 views

  10. [Solved] Add domain

    By akp,
    • 1 reply
    • 547 views

  11. [Solved] postgreSQL remote connection

    By herrerapoch,
    • 2 replies
    • 920 views

  12. [Solved] Domain Change

    By jontron,
    • 2 replies
    • 636 views

  13. Previous donations still valid?

    By victord,
    • 3 replies
    • 739 views

  14. Plesk password not working - reset request

    By sz13,
    • 3 replies
    • 679 views

  15. [Solved] Domain Change

    By max2,
    • 1 reply
    • 582 views
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