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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,245 topics in this forum

  1. [Solved] html was not working

    By trueiren,   
    • 2 replies
    • 717 views

  2. [Solved] Suspended: hh_chrisram

    By chrisram,
    • 1 reply
    • 391 views

  3. [Solved] Requesting PHP

    By dalfc,
    • 2 replies
    • 484 views

  4. [Inactive] arc cdn

    By J823,
    • 2 replies
    • 541 views

  5. [Solved] Missing Data Storage

    By gbanhudo,
    • 5 replies
    • 601 views

  6. [Inactive] Internal server error on cpanel for Tommy

    By gawmonster,
    • 2 replies
    • 642 views

  7. [Solved] How to install python packages in johnny server

    By joaopm33,   
    • 2 replies
    • 621 views

  8. [Inactive] info php.ini

    By smagarin,
    • 1 reply
    • 602 views

  9. [Solved] Server Change - Donated

    By thakurg,   
    • 3 replies
    • 908 views

  10. [Solved] war file deployment

    By J823,
    • 8 replies
    • 1.2k views

  11. [Solved] getting weird error

    By sacredstarfamily,
    • 5 replies
    • 820 views

  12. [Solved] How to install python module "django-ckeditor" on Johnny?

    By zoesobol,
    • 3 replies
    • 617 views

  13. [Inactive] Need help removing DNS record

    By leranjun,
    • 3 replies
    • 583 views

  14. [Solved] Internal Server Error 500 on Tommy cpanel

    By pgarcia,   
    • 2 replies
    • 1.4k views

  15. [Solved] Fixing VPS rDNS 1 2

    By maicol07,   
    • 25 replies
    • 3.6k views
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