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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,898 topics in this forum

  1. [Solved] Setting up Django on Ricky

    By driox,
    • 4 replies
    • 596 views

  2. [Solved] Unarchive my account

    By hasson,
    • 5 replies
    • 638 views

  3. [Solved] Delete my account

    By Guest h4ckd0wn,
    • 1 reply
    • 320 views

  4. [Solved] Can't connect via FTP

    By nmesisca,   
    • 2 replies
    • 525 views

  5. [Solved] Server not found errror

    By prinshug,
    • 2 replies
    • 610 views

  6. [Inactive] php .ini

    By kklinks,
    • 2 replies
    • 477 views

  7. [Solved] Tommy down

    By jmccrary,
    • 1 reply
    • 374 views

  8. [Solved] Tommy invitation

    By reidar,
    • 1 reply
    • 420 views

  9. [Solved] Forgot cpanel username

    By atpray,
    • 6 replies
    • 679 views

  10. [Solved] Nextcloud slow and 500 Internal server error

    By ocbwnl,
    • 8 replies
    • 983 views

  11. [Solved] Can the Document Root of my main domain be changed?

    By sagnik,
    • 4 replies
    • 1k views

  12. [Solved] Last Login IP Address

    By hrts,
    • 3 replies
    • 711 views

  13. [Solved] support for django3

    By tdkrish,   
    • 1 reply
    • 805 views

  14. [Inactive] Trouble installing Wordpress (new account)

    By stpete,   
    • 6 replies
    • 1.1k views

  15. [Inactive] Email servers - not sending

    By rebal15,
    • 5 replies
    • 899 views
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