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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,796 topics in this forum

  1. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 1.5k views

  2. [Solved] My Account Password

    By cvary611,
    • 1 reply
    • 537 views

  3. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 738 views

  4. [Solved] Reset to Default

    By Spaceium,
    • 6 replies
    • 1.1k views

  5. [Solved] Reset Password

    By garfieldsf,
    • 1 reply
    • 479 views

  6. [Solved] Email validation sent to the wrong email address?

    By Raven,   
    • 3 replies
    • 769 views

  7. [Solved] can you move my acc to prev server?

    By softsys,   
    • 2 replies
    • 818 views

  8. [Solved] Johnny only now .. what Tommy status

    By fuzmic,
    • 3 replies
    • 715 views

  9. [Solved] Account recovery and transfer to Plesk

    By callebad,
    • 4 replies
    • 736 views

  10. [Solved] Can I get invitation for Johnny account?

    By monitor2,
    • 2 replies
    • 536 views

  11. [Solved] Format or wipe account

    By yasky,
    • 1 reply
    • 644 views

  12. [Solved] Change account type

    By lmmv9411,
    • 2 replies
    • 623 views

  13. [Solved] can not access my account

    By cabum,
    • 4 replies
    • 1.2k views

  14. [Solved] Missed the invitation to create the Johnny account

    By andrmarc,
    • 3 replies
    • 812 views

  15. [Solved] Didn't receive my invite to transfer to plesk

    By jugar,
    • 3 replies
    • 686 views
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