Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,847 topics in this forum

  1. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 747 views

  2. [Solved] Can't access my account

    By gsiler,
    • 2 replies
    • 539 views

  3. [Solved] add domain

    By phxwolf,
    • 4 replies
    • 1.5k views

  4. Change timezone of the database

    By resparkman1,
    • 1 reply
    • 579 views

  5. [Solved] Can you change my main domain?

    By veloi,
    • 2 replies
    • 641 views

  6. [Solved] change the main domain

    By streamer,
    • 6 replies
    • 1k views

  7. [Solved] Request account reset masthst

    By masthst,
    • 3 replies
    • 772 views

  8. [Solved] Primary domain does not seem to point to httpdocs

    By Kc_,
    • 3 replies
    • 971 views

  9. [Solved] Could you add my domain please.

    By marckeeley,
    • 4 replies
    • 743 views

  10. [Solved] wipe and start over my account please

    By mrrobot0,
    • 2 replies
    • 616 views

  11. [Solved] Add Domain

    By greyspot,
    • 1 reply
    • 554 views

  12. [Solved] please cancel my account

    By jrwrest,
    • 2 replies
    • 679 views

  13. Not receiving Plesk invite email

    By Bailey,
    • 4 replies
    • 906 views

  14. FTP or SFTP Access

    By pepino,
    • 5 replies
    • 1k views

  15. connection failed:Access denied for user 'root_admin'@'%' to database 'mydb' and remote access to the database.

    By resparkman1,
    • 7 replies
    • 1.4k views
×
×
  • Create New...