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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,658 topics in this forum

  1. Strange behavior in my Node.js application (Tommy2)

    By thiagoenca,
    • 10 replies
    • 1.2k views

  2. [Solved] Unable to login to Tommy for 5 days...

    By matteo85,
    • 3 replies
    • 658 views

  3. Github Project integration with HelioHost

    By thiagoenca,
    • 1 reply
    • 837 views

  4. [Solved] PostgresSQL is not bringing the data

    By thiagoenca,
    • 0 replies
    • 463 views

  5. [Solved] Reactivate suspended account

    By svd500,
    • 3 replies
    • 695 views

  6. [Solved] Change main domain

    By rosarioruiz,
    • 1 reply
    • 613 views

  7. [Solved] change main domain

    By herrerapoch,
    • 2 replies
    • 617 views

  8. [Solved] Change main domain

    By mateusfmello,
    • 1 reply
    • 524 views

  9. [Solved] addon domain

    By fbmw@bk.ru,
    • 2 replies
    • 618 views

  10. [Solved] add sub domain

    By uaiimid,
    • 5 replies
    • 1k views

  11. missing a donation

    By fbmw@bk.ru,
    • 5 replies
    • 796 views

  12. [Solved] Inquiry on my account Login

    By seintitus,
    • 1 reply
    • 595 views

  13. [Solved] Request for Plesk movement as a donor

    By renn,
    • 2 replies
    • 694 views

  14. change domain

    By itismedavid,   
    • 3 replies
    • 685 views

  15. [Solved] Add user to Db

    By bee1,
    • 3 replies
    • 879 views
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