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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,245 topics in this forum

  1. [Solved] Resolve public subdomain to Heliohost domain

    By wmenezes,   
    • 7 replies
    • 1.4k views

  2. Wiki Access Requests

    By wolstech,   
    • 2 replies
    • 2.2k views

  3. [Solved] Main domain name change request !

    By nikchem,
    • 4 replies
    • 598 views

  4. [Solved] Need help adding main domain to AutoSSL

    By trenten,   
    • 3 replies
    • 7.6k views

  5. Jsp primary domain change

    By bca,
    • 1 reply
    • 557 views

  6. [Inactive] PHP and MySQL needs an update to work with Drupal 9.

    By abhirup,   
    • 1 reply
    • 413 views

  7. [Solved] Access Denied PHPMyAdmin

    By vincent4,
    • 3 replies
    • 862 views

  8. [Solved] .htaccess have Internal Server Error

    By al3arbe1,
    • 1 reply
    • 567 views

  9. [Solved] I want to restart my free account

    By untrefcl,
    • 3 replies
    • 595 views

  10. [Solved] Main domain not changing

    By wm654,
    • 9 replies
    • 979 views

  11. [Solved] Error when adding parked domain

    By barakagb,
    • 1 reply
    • 628 views

  12. [Solved] No AutoSSL on Ricky?

    By esn024,   
    • 9 replies
    • 1.5k views

  13. [Solved] Site slow in Brazil

    By valeriap,
    • 10 replies
    • 1.1k views

  14. [Inactive] Cannot recieve E-Mail.

    By sarp,
    • 11 replies
    • 1.3k views

  15. [Solved] account archived postfre1

    By postfred,
    • 2 replies
    • 529 views
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