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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. My website showing blank page

    By Riscoded,
    • 3 replies
    • 608 views

  2. Error connecting to PostgreSQL

    By closer1,   
    • 2 replies
    • 743 views

  3. [Solved] Chatbot module request for python3.6? Specifically DialogFlow_v2?

    By delphiki,   
    • 2 replies
    • 529 views

  4. [Solved] Plz need help with my php search engine

    By sylvain,
    • 3 replies
    • 559 views

  5. [Solved] Increase upload size in php.ini 1 2

    By deveofe,
    • 16 replies
    • 1.4k views
    • Guest
    • Guest

  6. [Solved] Use HelioHost as a backup email server

    By MauroF,   
    • 7 replies
    • 1.3k views

  7. [Solved] Please allow remote access to PG DB

    By redloser,
    • 1 reply
    • 298 views

  8. [Solved] Procrastination and Confusion: DNS Issues

    By xohmz,
    • 2 replies
    • 441 views

  9. Did someone access my email?

    By badrihippo,   
    • 4 replies
    • 1.2k views

  10. [Solved] JSONB in PostgreSQL?

    By usatt,
    • 1 reply
    • 396 views

  11. [Solved] Tommy invite (for another user)

    By vanisk,   
    • 4 replies
    • 894 views

  12. cleanup of old domains from the cluster

    By damnu,   
    • 11 replies
    • 1.2k views

  13. [Solved] re-installing Perl Modules on Tommy

    By michelc,   
    • 2 replies
    • 958 views

  14. [Solved] admin please unarchive my account.

    By smit108,   
    • 2 replies
    • 731 views

  15. [Solved] Wrong site

    By vebotv,
    • 3 replies
    • 460 views
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