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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,897 topics in this forum

  1. [Solved] PHP sessions do not seem to be working

    By tharosr,   
    • 4 replies
    • 929 views

  2. [Solved] Unable to setup Ghost

    By ernestd3,
    • 12 replies
    • 1.2k views

  3. [Solved] Lily Account - User cannot log in.

    By paladino,
    • 2 replies
    • 513 views

  4. [Solved] Doesn't create my account

    By piontkow,
    • 7 replies
    • 766 views

  5. permenent https

    By garrigue,   
    • 3 replies
    • 825 views

  6. My website remains down most of the time.

    By adityaet,
    • 6 replies
    • 732 views

  7. Internal Server Error

    By jjno23,
    • 1 reply
    • 383 views

  8. Continuous run of python using subprocess does not work

    By andyye03,   
    • 3 replies
    • 831 views

  9. [Solved] DV CERTIFICATE FOR TOMMY SERVER

    By cle2019,
    • 11 replies
    • 900 views

  10. SSL Error on Subdomain

    By jpx3m.com,
    • 4 replies
    • 652 views

  11. [Solved] Request for subdomain alias

    By hrts,
    • 5 replies
    • 712 views

  12. [Solved] Please change my primary domain

    By jpx3m.com,
    • 4 replies
    • 669 views

  13. Persistent error when trying to install software through Softalicious

    By ravnl,
    • 3 replies
    • 573 views

  14. [Solved] Unarchive

    By bzame,   
    • 2 replies
    • 643 views

  15. [Solved] SFTP/FTP not working after server move

    By yeuxnive,
    • 5 replies
    • 727 views
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