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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. Deploying and running Python web app

    By dmncwrk,
    • 7 replies
    • 2.1k views

  2. How Do I Enable DKIM. Please Help!!

    By kumarxayush,
    • 1 reply
    • 648 views

  3. Java on my HelioHost Free plan

    By sergey070373,
    • 1 reply
    • 517 views

  4. [Solved] Change Main Domain

    By kumarxayush,
    • 1 reply
    • 618 views

  5. [Solved] Mails to Gmail are bouncing

    By lsu,
    • 3 replies
    • 797 views

  6. [Solved] Change of email

    By dj123w1,
    • 1 reply
    • 481 views

  7. [Solved] Wipe account and start overover to change the username

    By oguzhanozgul,
    • 1 reply
    • 683 views

  8. [Solved] access postgresql remotely

    By jagoan,   
    • 7 replies
    • 1.2k views

  9. [Solved] Issues when running Grav on Plesk

    By Kairion,   
    • 2 replies
    • 1.3k views

  10. [Solved] Domain change

    By Guest hunterp11,
    • 2 replies
    • 520 views

  11. [Solved] Plesk ETA

    By Kairion,
    • 4 replies
    • 925 views

  12. Is Tommy down?

    By dl5ark1,
    • 6 replies
    • 1.1k views

  13. DNS failing for VPS40

    By infantex,
    • 3 replies
    • 625 views

  14. [Solved] Reset Account

    By sortaloc,
    • 7 replies
    • 1k views

  15. [Solved] Delays in migration/upgradation

    By pieviks,
    • 2 replies
    • 597 views
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