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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,491 topics in this forum

  1. [Pending] not getting backup

    By PCBSunbird,   
    • 6 replies
    • 828 views

  2. [Solved] problem login cpanel ricky

    By cesde,
    • 1 reply
    • 496 views

  3. [Solved] For reactivation user: ngr

    By sklmteacher,
    • 4 replies
    • 569 views

  4. [Solved] Ricky invite

    By vanisk,
    • 8 replies
    • 657 views

  5. [Solved] My cpanel is not accessible

    By adepeter,
    • 3 replies
    • 632 views

  6. [Solved] Can't find backup Tommy Server

    By Lukkasss,
    • 2 replies
    • 427 views

  7. [Solved] Move from Tommy

    By peakwest2,
    • 8 replies
    • 705 views

  8. [Solved] Move panther1 to Tommy

    By Guest snowm,
    • 2 replies
    • 346 views

  9. [Solved] DNS Entry clearance request

    By rajdis,   
    • 1 reply
    • 809 views

  10. Move domain from Tommy

    By thimk,
    • 0 replies
    • 321 views

  11. [Solved] Ricky server running slow and contant Internal Server Error 500

    By roguitar,   
    • 11 replies
    • 1.3k views

  12. [Solved] Temporary Ricky account 1 2

    By dl5ark1,
    • 19 replies
    • 1.4k views

  13. [Solved] Bulletin on Tommy?

    By chanders,
    • 4 replies
    • 659 views

  14. [Solved] Point JSP application to main domain

    By rkaasi,   
    • 8 replies
    • 1.2k views

  15. Temporary Move Tommy to Ricky

    By Seekier,
    • 2 replies
    • 429 views
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