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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,733 topics in this forum

  1. [Solved] Donation

    By atl1bls,
    • 1 reply
    • 407 views

  2. [Solved] Tommy Interface perpetual loading

    By geojoe,   
    • 5 replies
    • 1.1k views

  3. [Solved] how can i get class CPANEL in php (api)(uapi)

    By oknot,   
    • 1 reply
    • 1.1k views

  4. [Inactive] 500 Error

    By Absolutely,
    • 1 reply
    • 505 views

  5. [Solved] My first donation to HelioHost

    By Sn1F3rt,
    • 3 replies
    • 678 views

  6. [Solved] Change / Reset Password

    By nuk,
    • 5 replies
    • 789 views
    • nuk
    • nuk

  7. [Solved] PostgreSQL Missing functions on version 9.2

    By nutra,
    • 1 reply
    • 397 views

  8. [Solved] Can not login

    By wfutan,
    • 13 replies
    • 1.1k views

  9. [Solved] Node.js status?

    By jonahm,
    • 1 reply
    • 437 views

  10. Intermittent 500 Error for Tommy website and cPanel

    By qsgt,
    • 1 reply
    • 556 views

  11. [Solved] Flask App and MySQL returning internal server error

    By geojoe,   
    • 6 replies
    • 2.3k views

  12. [Solved] Website not showing anything

    By rebal15,
    • 6 replies
    • 824 views

  13. mySQL server down

    By rebal15,
    • 1 reply
    • 489 views

  14. [Solved] Domain moving 1 2

    By rebal15,
    • 15 replies
    • 1.6k views

  15. [Solved] I can't login to my website

    By etravel,
    • 1 reply
    • 427 views
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