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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,245 topics in this forum

  1. [Solved] Having trouble to change the main domain (For Ashali)

    By ashali,
    • 8 replies
    • 1.2k views

  2. [Solved] backup request

    By rocks,
    • 1 reply
    • 518 views

  3. [Solved] Account

    By robertzo,
    • 2 replies
    • 577 views

  4. [Solved] Cannot access Cpanel

    By costcowh,
    • 1 reply
    • 522 views

  5. [Solved] Server Move Request

    By vrandon,
    • 1 reply
    • 411 views

  6. [Solved] Unarchive account

    By rocks,
    • 3 replies
    • 631 views

  7. Forget Password

    By Itsariyo,
    • 1 reply
    • 816 views

  8. I keep getting a 500 Internal Server Error when running a .py file.

    By luckster,
    • 3 replies
    • 659 views

  9. [Solved] Server move request

    By tilde,
    • 3 replies
    • 545 views

  10. [Solved] I did not login in 1 month and got suspended

    By juris,
    • 2 replies
    • 647 views

  11. [Solved] 403 Forbidden Error

    By Seekier,
    • 4 replies
    • 870 views

  12. [Solved] unarchive request logdog

    By logdog,
    • 2 replies
    • 669 views

  13. [Solved] Account on Tommy - Can't get Node.js tutorial to work

    By robev,
    • 2 replies
    • 866 views

  14. [Solved] Help Me Move My Account (Donation Screenshot)

    By sure-bet,   
    • 1 reply
    • 901 views

  15. [Solved] problems installing ssl certificate in subdomain

    By retrope,
    • 12 replies
    • 8k views
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