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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. [Solved] Email not received

    By tanuk,
    • 1 reply
    • 394 views

  2. [Solved] Move to Tommy

    By bigods,
    • 3 replies
    • 564 views

  3. [Solved] (Request to Increase)Max Upload Size

    By heliohostuzol,
    • 5 replies
    • 977 views

  4. [Solved] Dominio

    By rutaca,
    • 5 replies
    • 704 views

  5. change dns settings

    By brahimma,   
    • 3 replies
    • 797 views

  6. Domain disabled on domain cleanup

    By Kairion,   
    • 2 replies
    • 872 views

  7. [Solved] Certificate not issued

    By Mathieu,
    • 3 replies
    • 1k views
    • nuk
    • nuk

  8. [Solved] Change main domain

    By deknoinarak,   
    • 2 replies
    • 829 views

  9. [Solved] Plex password reset

    By c2s,   
    • 2 replies
    • 881 views
    • c2s
    • c2s

  10. [Solved] CHANGE DOMAIN NAME

    By govtexam,
    • 1 reply
    • 597 views

  11. Donation missed

    By tdarkwik,
    • 1 reply
    • 591 views

  12. VPS rebuild

    By Kairion,   
    • 1 reply
    • 724 views

  13. [Solved] Invite Link for Tommy Expired

    By jindel,
    • 1 reply
    • 614 views

  14. change forwarding

    By kevingor,
    • 1 reply
    • 494 views

  15. [Solved] No permission to access server via SSH

    By chamnabyun,
    • 3 replies
    • 1.9k views
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