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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,313 topics in this forum

  1. [Solved] Adding .pp.ua domain fails

    By Anachoreta,
    • 12 replies
    • 1.5k views

  2. [Solved] Tommy Java TLS problem when connecting to MySQL

    By cridus,
    • 5 replies
    • 1.1k views

  3. [Solved] server move request

    By jon1melb,
    • 3 replies
    • 634 views

  4. [Solved] ASP.NET support

    By novafox,   
    • 4 replies
    • 1.1k views

  5. Account recovery request - hkr0x0a

    By hkr0x0a,
    • 1 reply
    • 507 views

  6. no name in database

    By teamnow,
    • 2 replies
    • 576 views

  7. [Solved] Move to Tommy

    By Chipicao,
    • 2 replies
    • 615 views

  8. Logs

    By J823,
    • 4 replies
    • 973 views

  9. Problem adding domain

    By piyushgu,
    • 1 reply
    • 469 views

  10. [Solved] Problem connecting to external MySQL db

    By gasparic,
    • 4 replies
    • 1k views

  11. [Solved] Move to Tommy request

    By dlaw,
    • 4 replies
    • 732 views

  12. [Solved] Please move my account to Tommy server

    By romany,
    • 3 replies
    • 622 views

  13. Enable intl extension

    By abdoudzg,   
    • 1 reply
    • 929 views

  14. My Cpanel Login Details

    By stockcoi,
    • 1 reply
    • 801 views

  15. [Solved] My website is not working 1 2

    By sulam,
    • 28 replies
    • 3.5k views
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