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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] My domain is not accessible after installing through Softaculous

    By masterco,
    • 2 replies
    • 429 views

  2. [Solved] Setting Up HTTP/2?

    By leranjun,   
    • 1 reply
    • 584 views

  3. [Inactive] request to enable https access

    By ttc,
    • 5 replies
    • 594 views

  4. [Solved] Account Status | archived due to inactivity

    By wape,
    • 3 replies
    • 431 views

  5. [Solved] Request for Server Move (Donate)

    By guntxjak,
    • 2 replies
    • 418 views

  6. [Solved] Um... I'm not sure what happened but...

    By guntxjak,
    • 4 replies
    • 569 views

  7. [Solved] Can't connect to my database on Johnny after password change

    By munny,   
    • 5 replies
    • 1.1k views

  8. [Inactive] wordpress with parked domain (aka alias)...

    By masavini,   
    • 5 replies
    • 903 views

  9. [Solved] Account suspended and recovered but now I can't login

    By munny,   
    • 10 replies
    • 1.2k views

  10. [Solved] Tommy invitation expired

    By francodn,
    • 1 reply
    • 402 views

  11. [Solved] Remote MySQL permissions

    By uniherb,
    • 4 replies
    • 633 views

  12. [Solved] Invalid Login

    By xohmz,
    • 4 replies
    • 779 views

  13. [Inactive] Python

    By getjar,
    • 3 replies
    • 873 views

  14. [Solved] [Flask] /path is becoming /flask.wsgi/path

    By rik61072,   
    • 3 replies
    • 833 views

  15. [Inactive] Flask error [.htaccess ?]

    By nutra,
    • 10 replies
    • 916 views
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