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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,897 topics in this forum

  1. [Solved] Account suspended

    By yasuta,
    • 2 replies
    • 403 views

  2. [Solved] invalid user

    By hspierre,
    • 2 replies
    • 518 views

  3. Login Troubles

    By RH9,
    • 2 replies
    • 629 views
    • RH9
    • RH9

  4. [Solved] Server screen glitch

    By joelt,
    • 2 replies
    • 511 views

  5. [Solved] Account on tommy server

    By J823,
    • 3 replies
    • 649 views

  6. [Solved] PHP module iconv Help.

    By bytanm,
    • 1 reply
    • 576 views

  7. Dedicated IP

    By olen0,
    • 1 reply
    • 409 views

  8. [Solved] Request for Tommy server Invite

    By seintitus,
    • 5 replies
    • 556 views

  9. [Solved] moving to tommy

    By night258,
    • 4 replies
    • 986 views

  10. T212 Python 500 Error

    By t212,
    • 1 reply
    • 388 views

  11. website says account is suspended for inactivity, but it's not

    By johnnyyh,
    • 1 reply
    • 392 views

  12. [Solved] Unable to create addon domain

    By Seekier,
    • 9 replies
    • 1.1k views

  13. Change the cpanel username and primary domain

    By vithul,
    • 1 reply
    • 420 views

  14. [Solved] heliohost with UE4

    By drakgoku,
    • 10 replies
    • 1.3k views

  15. [Solved] Account Archived

    By genio1235,
    • 1 reply
    • 355 views
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