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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] python3.7 throws 500, but python2.7 works

    By logdog,   
    • 2 replies
    • 757 views

  2. [Solved] How can I create a subdomain inside my new domain

    By orange77,   
    • 5 replies
    • 914 views

  3. [Inactive] How to point DNS to my website here correctly?

    By orange77,   
    • 9 replies
    • 1.2k views

  4. [Inactive] Enable Golang and Java

    By painless,   
    • 1 reply
    • 446 views

  5. [Inactive] Issue: XML-RPC authentication is disabled

    By scientif,
    • 3 replies
    • 622 views

  6. [Solved] Instagram Comment bot

    By alph2h,
    • 3 replies
    • 370 views

  7. [Solved] php version issue

    By k28a,
    • 2 replies
    • 392 views

  8. [Solved] Enable remote PostgreSQL

    By omnig,
    • 1 reply
    • 333 views

  9. [Inactive] How to cron job every five minutes with mysql

    By arcadoo,
    • 1 reply
    • 451 views

  10. [Solved] Userdata Why my Website still in Userdata after suspension of my account

    By costcowh,
    • 6 replies
    • 659 views

  11. [Solved] Multiple email servers

    By biggd,
    • 8 replies
    • 713 views

  12. [Inactive] SSL

    By smi93ctb,
    • 1 reply
    • 465 views

  13. [Solved] Old sub-domain unavailable but still around

    By tpog,
    • 8 replies
    • 684 views

  14. [Solved] Hi! i did a donation for your service. i need your help Helionet

    By smmdsa,
    • 3 replies
    • 349 views

  15. [Solved] Please move user

    By Guest yikes,
    • 3 replies
    • 394 views
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