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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,437 topics in this forum

  1. [Solved] PostgresSQL is not bringing the data

    By thiagoenca,
    • 0 replies
    • 396 views

  2. [Solved] Reactivate suspended account

    By svd500,
    • 3 replies
    • 602 views

  3. [Solved] Change main domain

    By rosarioruiz,
    • 1 reply
    • 537 views

  4. [Solved] change main domain

    By herrerapoch,
    • 2 replies
    • 520 views

  5. [Solved] Change main domain

    By mateusfmello,
    • 1 reply
    • 461 views

  6. [Solved] addon domain

    By fbmw@bk.ru,
    • 2 replies
    • 550 views

  7. [Solved] add sub domain

    By uaiimid,
    • 5 replies
    • 887 views

  8. missing a donation

    By fbmw@bk.ru,
    • 5 replies
    • 672 views

  9. [Solved] Inquiry on my account Login

    By seintitus,
    • 1 reply
    • 544 views

  10. [Solved] Request for Plesk movement as a donor

    By renn,
    • 2 replies
    • 612 views

  11. change domain

    By itismedavid,   
    • 3 replies
    • 577 views

  12. [Solved] Add user to Db

    By bee1,
    • 3 replies
    • 742 views

  13. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 716 views

  14. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 513 views

  15. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 517 views
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