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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,732 topics in this forum

  1. Johnny server shell access

    By natanapp,   
    • 2 replies
    • 738 views

  2. [Solved] Can't access web server via FTP

    By nimeshk,   
    • 10 replies
    • 1.4k views

  3. [Solved] Tommy invitation missing

    By cj7.limited,
    • 4 replies
    • 476 views

  4. [Solved] Can't press next when creating an account

    By heirloom,
    • 2 replies
    • 461 views

  5. [Solved] Unarchive

    By kurczak9,   
    • 1 reply
    • 641 views

  6. Error: File is writeable by group

    By n10mesas,
    • 2 replies
    • 1.3k views

  7. [Solved] Release domain from suspended account

    By heirloom,
    • 1 reply
    • 443 views

  8. More PHP Upload

    By qutz,
    • 5 replies
    • 671 views

  9. [Solved] Transfer domain to new account, 404 error

    By tvhee100,   
    • 2 replies
    • 654 views

  10. Strange Error after changing the Host

    By Nivimbot_forum,
    • 1 reply
    • 401 views

  11. [Solved] unarchived my account

    By meshkat2,
    • 1 reply
    • 368 views

  12. Error

    By amansing,
    • 1 reply
    • 458 views

  13. [Solved] Account was archived

    By c2s,   
    • 4 replies
    • 924 views

  14. Unable to add .com.bd addon domain

    By intekhab,
    • 1 reply
    • 451 views

  15. UNARCHIVE MY ACCOUNT

    By diskhack,
    • 1 reply
    • 467 views
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