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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,501 topics in this forum

  1. Unable to log in

    By allyn51,
    • 8 replies
    • 849 views

  2. [Solved] 5000mb storage on user mbrz

    By MoneyBroz,
    • 2 replies
    • 670 views

  3. [Solved] What happend?

    By thorast,
    • 3 replies
    • 668 views

  4. [Solved] Can't login

    By juliano,
    • 2 replies
    • 462 views

  5. [Solved] Unable to log in to Tommy

    By trenten,
    • 1 reply
    • 570 views

  6. [Solved] Wordpress Error

    By benmmonster,
    • 4 replies
    • 780 views

  7. unable to login & reach my site

    By jagoan,
    • 2 replies
    • 491 views

  8. [Solved] Delete account

    By Guest davidglz21a,
    • 2 replies
    • 669 views

  9. FTP login - Error: Authentication failed. Error: Critical error: Could not connect to server

    By niemen,
    • 1 reply
    • 490 views

  10. Renewing Account

    By petret2,
    • 1 reply
    • 351 views

  11. Registration

    By davincee,
    • 2 replies
    • 577 views

  12. Website error... Account suspended?

    By tstamphaus,
    • 1 reply
    • 538 views

  13. Activation of Wildcard SSL + Certificate assign to the mail domain

    By mysticwarriorx,
    • 5 replies
    • 560 views

  14. [Solved] can't get wordpress working

    By garrigue,
    • 3 replies
    • 644 views

  15. [Solved] Default plesk page not disapearing

    By textbased,
    • 2 replies
    • 607 views
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