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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,435 topics in this forum

  1. change dns settings

    By brahimma,   
    • 3 replies
    • 689 views

  2. Domain disabled on domain cleanup

    By Kairion,   
    • 2 replies
    • 762 views

  3. [Solved] Certificate not issued

    By Mathieu,
    • 3 replies
    • 889 views
    • nuk
    • nuk

  4. [Solved] Change main domain

    By deknoinarak,   
    • 2 replies
    • 727 views

  5. [Solved] Plex password reset

    By c2s,   
    • 2 replies
    • 761 views
    • c2s
    • c2s

  6. [Solved] CHANGE DOMAIN NAME

    By govtexam,
    • 1 reply
    • 493 views

  7. Donation missed

    By tdarkwik,
    • 1 reply
    • 519 views

  8. VPS rebuild

    By Kairion,   
    • 1 reply
    • 634 views

  9. [Solved] Invite Link for Tommy Expired

    By jindel,
    • 1 reply
    • 543 views

  10. change forwarding

    By kevingor,
    • 1 reply
    • 416 views

  11. [Solved] No permission to access server via SSH

    By chamnabyun,
    • 3 replies
    • 1.7k views

  12. Deploying and running Python web app

    By dmncwrk,
    • 7 replies
    • 1.8k views

  13. How Do I Enable DKIM. Please Help!!

    By kumarxayush,
    • 1 reply
    • 575 views

  14. Java on my HelioHost Free plan

    By sergey070373,
    • 1 reply
    • 450 views

  15. [Solved] Change Main Domain

    By kumarxayush,
    • 1 reply
    • 545 views
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