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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] Tommy down

    By jmccrary,
    • 1 reply
    • 319 views

  2. [Solved] Tommy invitation

    By reidar,
    • 1 reply
    • 373 views

  3. [Solved] Forgot cpanel username

    By atpray,
    • 6 replies
    • 606 views

  4. [Solved] Nextcloud slow and 500 Internal server error

    By ocbwnl,
    • 8 replies
    • 864 views

  5. [Solved] Can the Document Root of my main domain be changed?

    By sagnik,
    • 4 replies
    • 935 views

  6. [Solved] Last Login IP Address

    By hrts,
    • 3 replies
    • 623 views

  7. [Solved] support for django3

    By tdkrish,   
    • 1 reply
    • 743 views

  8. [Inactive] Trouble installing Wordpress (new account)

    By stpete,   
    • 6 replies
    • 1k views

  9. [Inactive] Email servers - not sending

    By rebal15,
    • 5 replies
    • 804 views

  10. [Inactive] Deploy .war file

    By adrielid,   
    • 1 reply
    • 618 views

  11. [Solved] can you send me invitation to tommy after delete my account 1 2

    By nemo1,
    • 16 replies
    • 1.4k views

  12. [Solved] I can't add domain please help me

    By nemo1,
    • 6 replies
    • 721 views

  13. [Solved] SSL on Lily Server

    By paladino,
    • 2 replies
    • 560 views

  14. [Solved] Unable to access, ghost backend

    By Seekier,
    • 2 replies
    • 464 views

  15. [Solved] PostgreSQL Remote Access Request

    By faixa,
    • 1 reply
    • 287 views
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