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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Server move request

    By tilde,
    • 3 replies
    • 476 views

  2. [Solved] I did not login in 1 month and got suspended

    By juris,
    • 2 replies
    • 596 views

  3. [Solved] 403 Forbidden Error

    By Seekier,
    • 4 replies
    • 719 views

  4. [Solved] unarchive request logdog

    By logdog,
    • 2 replies
    • 612 views

  5. [Solved] Account on Tommy - Can't get Node.js tutorial to work

    By robev,
    • 2 replies
    • 755 views

  6. [Solved] Help Me Move My Account (Donation Screenshot)

    By sure-bet,   
    • 1 reply
    • 802 views

  7. [Solved] problems installing ssl certificate in subdomain

    By retrope,
    • 12 replies
    • 7.7k views

  8. help

    By sulam,
    • 3 replies
    • 841 views

  9. [Solved] Remote access to MySQL

    By ternsjo,   
    • 2 replies
    • 742 views

  10. porting postgresql and connection issue

    By nltrade,
    • 2 replies
    • 607 views

  11. [Solved] Server move request - donation made

    By lsu,
    • 2 replies
    • 493 views
    • lsu
    • lsu

  12. postgreSQL version

    By noscere,   
    • 2 replies
    • 1.4k views

  13. softaculous connection lost

    By alberto4,   
    • 1 reply
    • 458 views

  14. An error occurred! Application Error (603): [1] no such table: session

    By robertzo,   
    • 3 replies
    • 955 views

  15. [Solved] Need to update my email address

    By sathishg,
    • 3 replies
    • 591 views
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