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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,501 topics in this forum

  1. Domains been disabled

    By mateusfmello2,
    • 1 reply
    • 363 views

  2. [Solved] Ractivate account TMR2

    By tmr,
    • 2 replies
    • 433 views
    • tmr
    • tmr

  3. [Solved] Rename Account Forum

    By DEUS-DEI,
    • 2 replies
    • 444 views

  4. [Solved] I need help with couple things if you can...

    By flechen,
    • 1 reply
    • 545 views

  5. [Solved] I totally meant to use different email and username.

    By flechen,
    • 6 replies
    • 749 views

  6. [Solved] Format or wipe account

    By yasky,
    • 2 replies
    • 567 views

  7. [Solved] Please upgrade my plan to Tommy from Johnny

    By varadmathur,
    • 6 replies
    • 562 views

  8. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 1.2k views

  9. [Solved] My Account Password

    By cvary611,
    • 1 reply
    • 489 views

  10. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 645 views

  11. [Solved] Reset to Default

    By Spaceium,
    • 6 replies
    • 923 views

  12. [Solved] Reset Password

    By garfieldsf,
    • 1 reply
    • 420 views

  13. [Solved] Email validation sent to the wrong email address?

    By Raven,   
    • 3 replies
    • 639 views

  14. [Solved] can you move my acc to prev server?

    By softsys,   
    • 2 replies
    • 686 views

  15. [Solved] Johnny only now .. what Tommy status

    By fuzmic,
    • 3 replies
    • 570 views
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