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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. [Solved] Add domain to my account.

    By intraserverin,
    • 3 replies
    • 687 views

  2. MySQL Database

    By rexvizconde,
    • 2 replies
    • 453 views

  3. [Solved] switching to other server

    By intraserverin,
    • 3 replies
    • 655 views

  4. [Solved] Can't login to heliohost.org

    By sortaloc,
    • 1 reply
    • 446 views

  5. [Solved] Password

    By Guest hunterp11,
    • 1 reply
    • 435 views

  6. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 649 views

  7. [Solved] reset password

    By heliot10,
    • 1 reply
    • 396 views

  8. [Solved] Ssl Error

    By muneeromran2001,
    • 1 reply
    • 628 views

  9. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 501 views

  10. [Solved] Change domain

    By loginn404,
    • 4 replies
    • 613 views

  11. adding domain name

    By saadedd,
    • 0 replies
    • 381 views

  12. [Solved] change of main domain

    By todorecargas,
    • 1 reply
    • 494 views

  13. [Solved] Delete account

    By Guest,
    • 1 reply
    • 487 views

  14. [Solved] Please, send me reset password instructions for Heliohost

    By glebzer,
    • 3 replies
    • 510 views

  15. Renewing account failed

    By choochoo7298,
    • 1 reply
    • 575 views
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