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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,894 topics in this forum

  1. Softaculous Always Giving Error

    By inight,
    • 3 replies
    • 632 views

  2. [Solved] phpMyAdmin wont login

    By tdm,
    • 4 replies
    • 653 views
    • tdm
    • tdm

  3. [Solved] Please move account to Tommy

    By yazhnews,   
    • 9 replies
    • 1k views

  4. I have Ricky server

    By bharatp,
    • 2 replies
    • 480 views

  5. [Solved] move to tommy please just made payment

    By sacredstarfamily,
    • 6 replies
    • 584 views

  6. [Solved] My account keeps shutting for inactivity, over and over

    By esn024,
    • 1 reply
    • 565 views

  7. Need more than one account

    By robyh,
    • 1 reply
    • 403 views

  8. cgi-bin error 500

    By bimaku,
    • 1 reply
    • 474 views

  9. File execute bug

    By ruller,
    • 2 replies
    • 508 views

  10. [Solved] account to be unarchived

    By kumar2003,
    • 2 replies
    • 702 views

  11. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 804 views

  12. upload my website via FileZilla / Troubleshoot

    By niking,   
    • 3 replies
    • 819 views

  13. Autossl Not working on my domain

    By seintitus,
    • 2 replies
    • 517 views

  14. [Inactive] Is preserving timestamps through FTP transfer possible?

    By esn024,
    • 1 reply
    • 524 views

  15. [Solved] WinSCP Auth Error

    By NamelessRumia,
    • 9 replies
    • 3.2k views
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