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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,501 topics in this forum

  1. [Solved] could you be so kind to change my password. user: alberto4

    By alberto4,
    • 1 reply
    • 436 views

  2. [Solved] Domain Change

    By mgpowersports,
    • 3 replies
    • 563 views

  3. [Solved] Trying to renew account that was suspended after inactivity

    By dave,
    • 1 reply
    • 420 views

  4. [Solved] Tommy Server Status Accurate?

    By irlpinkiepie,
    • 3 replies
    • 546 views

  5. Switching to a different server : Ricky 1 2

    By elkhaddir,
    • 17 replies
    • 1.9k views

  6. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 449 views

  7. Change my main domain

    By mrgev,
    • 1 reply
    • 385 views

  8. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 815 views

  9. [Solved] reset password

    By heliot10,
    • 1 reply
    • 477 views

  10. [Solved] Have not recieved the Tommy account link after purchase.

    By oh_hello_mate,
    • 2 replies
    • 613 views

  11. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 521 views

  12. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 633 views

  13. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 793 views

  14. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 436 views

  15. SSH access to server?

    By landho,
    • 1 reply
    • 564 views
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