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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,593 topics in this forum

  1. [Solved] Add new domain

    By tangox,
    • 1 reply
    • 470 views

  2. [Solved] Add new domain

    By vicente,
    • 1 reply
    • 484 views

  3. [Solved] Upgraded plan

    By mauriciohincapiediaz,
    • 4 replies
    • 821 views

  4. Waiting for the invitation email

    By Joe Tachs,
    • 2 replies
    • 525 views

  5. Plesk - Cannot find FTP Access data

    By niemen,
    • 1 reply
    • 593 views

  6. [Solved] Ready For Plesk?

    By lightoftrus,
    • 1 reply
    • 533 views

  7. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 534 views

  8. Assistance Needed to Secure Website with HTTPS (ZeroSSL Implementation)

    By workforspinxo,
    • 7 replies
    • 882 views

  9. Server Support

    By ktoffel25,
    • 0 replies
    • 329 views

  10. [Solved] Migration to plesk

    By Kramer,
    • 3 replies
    • 607 views

  11. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 528 views

  12. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 458 views

  13. [Solved] Additional Subdomain

    By itrk,
    • 2 replies
    • 469 views
    • itrk
    • itrk

  14. git not working

    By harshil,
    • 1 reply
    • 398 views

  15. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 369 views
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