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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. Ready for Plesk - Didn't receive e-mail

    By infantex,
    • 4 replies
    • 685 views

  2. [Solved] PHP.ini Changes

    By yasky,
    • 3 replies
    • 742 views

  3. [Solved] A small donation

    By mrj,
    • 2 replies
    • 606 views

  4. Donating via cryptocurrency

    By mrj,
    • 4 replies
    • 677 views

  5. [Solved] Request for domain change!

    By broland,
    • 1 reply
    • 456 views

  6. [Solved] account no longer in use

    By tnowfive,
    • 1 reply
    • 467 views

  7. [Solved] Account migrated to Plesk but website not working

    By ehit,
    • 3 replies
    • 774 views

  8. [Solved] No account found with that username in Plesk ETA page

    By ahmad201,
    • 1 reply
    • 570 views

  9. [Solved] SSL certificate

    By gmpintus,
    • 10 replies
    • 878 views

  10. [Solved] sLetEncrypt AutoRenew after 90 days

    By fuzmic,
    • 2 replies
    • 592 views

  11. Plesk ETA info

    By fuzmic,
    • 4 replies
    • 612 views

  12. [Solved] SSL certificate update

    By tdm,
    • 3 replies
    • 661 views

  13. [Solved] PHP trouble after Plesk move

    By n747mm,
    • 3 replies
    • 1.3k views

  14. [Solved] Please move pofbatto up in the plesk waiting list

    By pofbatto,
    • 1 reply
    • 327 views

  15. [Solved] Apply donation to a different account

    By tycoonlover1359,
    • 1 reply
    • 606 views
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