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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,331 topics in this forum

  1. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 361 views

  2. [Solved] Error when trying to create a PostgreSQL DB

    By landho,
    • 3 replies
    • 2.7k views

  3. [Solved] Account Deletion

    By iamthiago,
    • 1 reply
    • 305 views

  4. [Solved] could you please transfer my account

    By celestatone,
    • 12 replies
    • 912 views

  5. [Solved] I want to reset my account.

    By pseudokawaii,
    • 1 reply
    • 410 views

  6. transition to plesk

    By _andrewsl,
    • 1 reply
    • 318 views

  7. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 580 views

  8. [Solved] Can't access my account

    By gsiler,
    • 2 replies
    • 354 views

  9. [Solved] add domain

    By phxwolf,
    • 4 replies
    • 1.2k views

  10. Change timezone of the database

    By resparkman1,
    • 1 reply
    • 402 views

  11. [Solved] Can you change my main domain?

    By veloi,
    • 2 replies
    • 496 views

  12. [Solved] change the main domain

    By streamer,
    • 6 replies
    • 689 views

  13. [Solved] Request account reset masthst

    By masthst,
    • 3 replies
    • 561 views

  14. [Solved] Primary domain does not seem to point to httpdocs

    By Kc_,
    • 3 replies
    • 694 views

  15. [Solved] Could you add my domain please.

    By marckeeley,
    • 4 replies
    • 479 views
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