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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,105 topics in this forum

  1. SSH access problem

    By shyam1000,   
    • 2 replies
    • 541 views

  2. [Solved] already donated

    By raposo09,
    • 1 reply
    • 378 views

  3. Inquiry on my account being moved to Plesk

    By seintitus,
    • 0 replies
    • 382 views

  4. [Solved] Add domain

    By akp,
    • 1 reply
    • 378 views

  5. [Solved] postgreSQL remote connection

    By herrerapoch,
    • 2 replies
    • 620 views

  6. [Solved] Domain Change

    By jontron,
    • 2 replies
    • 450 views

  7. Previous donations still valid?

    By victord,
    • 3 replies
    • 536 views

  8. Plesk password not working - reset request

    By sz13,
    • 3 replies
    • 467 views

  9. [Solved] Domain Change

    By max2,
    • 1 reply
    • 422 views

  10. Nodejs error in tommy server

    By ytmusic,
    • 1 reply
    • 447 views

  11. [Solved] Domain

    By Guest hunterp11,
    • 1 reply
    • 576 views

  12. [Solved] Python module request

    By rarahim,
    • 3 replies
    • 544 views

  13. [Solved] Website not working - Tommy

    By fcb202,
    • 7 replies
    • 617 views

  14. Ssh Not Connect

    By sunny1910,
    • 2 replies
    • 624 views

  15. Invitation e-mail / account e-mail mismatch

    By opieantc,
    • 5 replies
    • 568 views
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