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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,893 topics in this forum

  1. [Solved] please move

    By fq1444,
    • 8 replies
    • 985 views

  2. [Solved] Unarchive: sureshpi

    By sureshpi,   
    • 5 replies
    • 946 views

  3. [Solved] Change domain

    By niandu,
    • 4 replies
    • 659 views

  4. Reset password

    By fq1444,
    • 1 reply
    • 644 views

  5. Resetting password

    By J823,
    • 1 reply
    • 808 views

  6. Connection Timeout

    By imuser,   
    • 2 replies
    • 874 views

  7. Database nuked: mariopilot.heliohost.org

    By mariopilot808,
    • 5 replies
    • 858 views

  8. [Solved] Server Move Request

    By stewert,
    • 5 replies
    • 707 views

  9. [Solved] Ricky Py 3.9.5 Need some python modules

    By megz,   
    • 2 replies
    • 1.1k views

  10. [Solved] Donations via PayPal

    By ballagyr,
    • 3 replies
    • 770 views

  11. DNS Records not propagating

    By Anachoreta,
    • 6 replies
    • 777 views

  12. Access denied for user

    By bas1874,   
    • 1 reply
    • 785 views

  13. [Solved] Can't connect to my database on Johnny

    By akini,   
    • 2 replies
    • 706 views

  14. .Js Files

    By vit,
    • 1 reply
    • 494 views

  15. Help to setup nodebb software

    By zeevibe,
    • 0 replies
    • 529 views
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