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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,251 topics in this forum

  1. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 688 views

  2. [Solved] reset password

    By heliot10,
    • 1 reply
    • 421 views

  3. [Solved] Have not recieved the Tommy account link after purchase.

    By oh_hello_mate,
    • 2 replies
    • 508 views

  4. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 443 views

  5. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 500 views

  6. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 691 views

  7. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 369 views

  8. SSH access to server?

    By landho,
    • 1 reply
    • 495 views

  9. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 348 views

  10. [Solved] Error when trying to create a PostgreSQL DB

    By landho,
    • 3 replies
    • 2.6k views

  11. [Solved] Account Deletion

    By iamthiago,
    • 1 reply
    • 290 views

  12. [Solved] could you please transfer my account

    By celestatone,
    • 12 replies
    • 864 views

  13. [Solved] I want to reset my account.

    By pseudokawaii,
    • 1 reply
    • 397 views

  14. transition to plesk

    By _andrewsl,
    • 1 reply
    • 307 views

  15. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 558 views
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