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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,497 topics in this forum

  1. Waiting for the invitation email

    By Joe Tachs,
    • 2 replies
    • 487 views

  2. Plesk - Cannot find FTP Access data

    By niemen,
    • 1 reply
    • 553 views

  3. [Solved] Ready For Plesk?

    By lightoftrus,
    • 1 reply
    • 506 views

  4. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 491 views

  5. Assistance Needed to Secure Website with HTTPS (ZeroSSL Implementation)

    By workforspinxo,
    • 7 replies
    • 822 views

  6. Server Support

    By ktoffel25,
    • 0 replies
    • 308 views

  7. [Solved] Migration to plesk

    By Kramer,
    • 3 replies
    • 560 views

  8. Does Storage Limit Include Database

    By Cybermals,
    • 1 reply
    • 489 views

  9. Plesk Default Page

    By izlwhd,
    • 1 reply
    • 415 views

  10. [Solved] Additional Subdomain

    By itrk,
    • 2 replies
    • 436 views
    • itrk
    • itrk

  11. git not working

    By harshil,
    • 1 reply
    • 375 views

  12. [Solved] wipe and start over

    By lucasgsalvadore,
    • 1 reply
    • 350 views

  13. [Solved] Domain Change Request

    By hooqadmin,
    • 1 reply
    • 382 views

  14. [Solved] Config table does not contain the version.

    By garrigue,
    • 8 replies
    • 8.3k views

  15. [Solved] REQUEST TO ADD DOMAIN INFINITYHUE.US.TO

    By lagboy,
    • 1 reply
    • 377 views
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