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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,435 topics in this forum

  1. Add another domain option

    By jmalik,
    • 2 replies
    • 394 views

  2. [Solved] Invitation for Plesk

    By ssc,
    • 1 reply
    • 363 views

  3. [Solved] Requesting Lily Access for .NET Hosting

    By jh316,
    • 3 replies
    • 602 views

  4. [Solved] Wipe my account and start over.

    By al3arbe1,
    • 6 replies
    • 746 views

  5. [Solved] Reset password

    By nulineng,
    • 3 replies
    • 557 views

  6. [Solved] Wiping out account

    By gmpintus,
    • 14 replies
    • 1.3k views

  7. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 335 views

  8. [Solved] File(/var/lib/php/session) is not within the allowed path(s):

    By craziks,   
    • 1 reply
    • 837 views

  9. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 397 views

  10. [Solved] Adding a domain

    By keithdavidson,
    • 1 reply
    • 527 views

  11. Renewing Account

    By dhahibi,
    • 1 reply
    • 354 views

  12. I Need invitation code

    By f8athy,
    • 1 reply
    • 374 views

  13. [Solved] Adding Domain

    By metaprojects,
    • 1 reply
    • 436 views

  14. Domain Change

    By y1shubham,
    • 2 replies
    • 438 views

  15. [Solved] Changing my main domain

    By guessthecase501,
    • 1 reply
    • 478 views
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