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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Weird password issue

    By jontron,
    • 4 replies
    • 592 views

  2. SSH access problem

    By shyam1000,   
    • 2 replies
    • 512 views

  3. [Solved] already donated

    By raposo09,
    • 1 reply
    • 360 views

  4. Inquiry on my account being moved to Plesk

    By seintitus,
    • 0 replies
    • 345 views

  5. [Solved] Add domain

    By akp,
    • 1 reply
    • 355 views

  6. [Solved] postgreSQL remote connection

    By herrerapoch,
    • 2 replies
    • 505 views

  7. [Solved] Domain Change

    By jontron,
    • 2 replies
    • 422 views

  8. Previous donations still valid?

    By victord,
    • 3 replies
    • 482 views

  9. Plesk password not working - reset request

    By sz13,
    • 3 replies
    • 426 views

  10. [Solved] Domain Change

    By max2,
    • 1 reply
    • 400 views

  11. Nodejs error in tommy server

    By ytmusic,
    • 1 reply
    • 425 views

  12. [Solved] Domain

    By Guest hunterp11,
    • 1 reply
    • 558 views

  13. [Solved] Python module request

    By rarahim,
    • 3 replies
    • 500 views

  14. [Solved] Website not working - Tommy

    By fcb202,
    • 7 replies
    • 582 views

  15. Ssh Not Connect

    By sunny1910,
    • 2 replies
    • 523 views
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