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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,894 topics in this forum

  1. Moved over to Plesk: donation

    By eggcite,
    • 3 replies
    • 442 views

  2. SSL and Wordpress

    By esn024,
    • 5 replies
    • 753 views

  3. Login unavailable: I didn't received email for Plesk

    By ceomega,
    • 1 reply
    • 507 views

  4. VPS subscription renewal

    By allu62,
    • 3 replies
    • 737 views

  5. [Solved] Remove SSL force-redirect from Apache config

    By eggcite,
    • 2 replies
    • 798 views

  6. [Solved] Plesk Donate (vps to plesk)

    By nyten,
    • 1 reply
    • 452 views

  7. From Tommy to Lily!

    By zgraphic,
    • 6 replies
    • 2.6k views

  8. Paypal redirects back to signup page

    By gameguru,
    • 8 replies
    • 830 views

  9. [Solved] Donation attributed to wrong email

    By espyou,
    • 3 replies
    • 590 views

  10. No e-mail to confirm desire to move to Plesk

    By gvr590,
    • 2 replies
    • 576 views

  11. [Solved] SSL Certificate email notice

    By luanfrj,
    • 3 replies
    • 799 views

  12. Python and Plesk

    By luanfrj,
    • 9 replies
    • 1.5k views

  13. PHP script causing Apache errors

    By murilo,
    • 5 replies
    • 1.6k views

  14. Unable to block directory browsing with Plesk

    By mhmt93t,
    • 5 replies
    • 922 views

  15. Donation not being counted in my Plesk ETA page

    By murilo,
    • 5 replies
    • 732 views
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