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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,724 topics in this forum

  1. [Solved] Tommy Java TLS problem when connecting to MySQL

    By cridus,
    • 5 replies
    • 790 views

  2. [Solved] server move request

    By jon1melb,
    • 3 replies
    • 486 views

  3. [Solved] ASP.NET support

    By novafox,   
    • 4 replies
    • 917 views

  4. Account recovery request - hkr0x0a

    By hkr0x0a,
    • 1 reply
    • 401 views

  5. no name in database

    By teamnow,
    • 2 replies
    • 444 views

  6. [Solved] Move to Tommy

    By Chipicao,
    • 2 replies
    • 475 views

  7. Logs

    By J823,
    • 4 replies
    • 769 views

  8. Problem adding domain

    By piyushgu,
    • 1 reply
    • 353 views

  9. [Solved] Problem connecting to external MySQL db

    By gasparic,
    • 4 replies
    • 759 views

  10. [Solved] Move to Tommy request

    By dlaw,
    • 4 replies
    • 554 views

  11. [Solved] Please move my account to Tommy server

    By romany,
    • 3 replies
    • 470 views

  12. Enable intl extension

    By abdoudzg,   
    • 1 reply
    • 693 views

  13. My Cpanel Login Details

    By stockcoi,
    • 1 reply
    • 629 views

  14. [Solved] My website is not working 1 2

    By sulam,
    • 28 replies
    • 2.7k views

  15. IT SHOWS SERVER DOWN EVERYTIME

    By aftab99,   
    • 4 replies
    • 836 views
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